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Internet sales free villa

Carol1
Carol1 Posts: 7 Forumite
in Overseas holidays & travel planning
A company advertised a villa for £0.00 in October of course i booked it got a confirmation email, they have now emailed me to say it is available but not at £0.00 but at £431.00, as it was an internet error, where do i stand do they have honour, they said it was a technical error, can anyone help?
«1

Comments

  • Incapuppy
    Incapuppy Posts: 5,713 Forumite
    There is probably something in the small print on the website referring to 'errors and omissions' to cover them.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Do you really think you should have it for free?
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • Carol1
    Carol1 Posts: 7 Forumite
    no but it was worth a try? i think they should at least offer me a bit more of discount?
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    If it was free there was no contract to hold them to - a contract has to have 'consideration' - ie payment.
  • sloppychops
    sloppychops Posts: 6,742 Forumite
    1,000 Posts Combo Breaker
    Carol1 wrote: »
    no but it was worth a try? i think they should at least offer me a bit more of discount?
    Why because you took advantage of what was an obvious website error.My god i know this is a moneysaving website but where does blatant greed stop.
    Anyone in their right mind would of known it was an error and not booked it as there was no way they would honour it.
    "Life is not measured by the breaths we take, but by the moments that take our breath away."
  • blue_haddock
    blue_haddock Posts: 12,110 Forumite
    There was however a thing on the BBC news site about a hotel in venice honouring a 1p hotel room error.
  • Incapuppy
    Incapuppy Posts: 5,713 Forumite
    Carol1 wrote: »
    no but it was worth a try? i think they should at least offer me a bit more of discount?

    Perhaps if you had been honest with them in the beginning, contacting them to query what was obviously an error they may have felt inclined to offer you a discount then, by way of thanks?
  • Carol1
    Carol1 Posts: 7 Forumite
    i did make a payment of £0.00 with my credit card, would this count
  • Carol1
    Carol1 Posts: 7 Forumite
    anyone in there right mind, who are you god! yes it was an error but not mine, if a flight is advertised for £1 and you book it and then they change there mind and say actually it is £100.00 it was computer error would you say the same doubt it!
  • Incapuppy
    Incapuppy Posts: 5,713 Forumite
    There's a bit of a difference between £1 and £0. (errrm. £1 to be precise! :rotfl: )

    One is £1, which could well be a special offer, and one is free - which is obviously an error! :rolleyes:
This discussion has been closed.
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