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With the British summer in full swing you can never be too reliant on the weather, so in true Office style we have every eventuality covered. A fantastic sandal sale offering up to 50% off some key summer styles and a sneak peek at some of our new trends filtering for the Autumn season…Office has all your footwear needs covered every time.
Some nice sandals etc - lots half price!
Hope this helps someone!
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There are some great shoes in the Office sale, but their customer service has a lot to be desired! I ordered 2 pair of sandals and they sent me four left sandals!!!! Still waitiing for replacements...
Would agree that their customer services are far from the best. Ordered some boots and they arrived in an absolutely battered box, scratched and with loose stitching. Gutted as loved them, but they had sold out so could not be replaced. Forked out £6 to return them and was finally refunded the cost of the boots and only £3.50 for postage.
Still, worth having a look as still have leather wedges for £10 down from £50, lovely platform leather sandals down to £15 from £60 and some cute flat sandals for around £15. Seem to still have a lot of sizes in stock. 70% Sale has been on a good few weeks now and they seem to be adding new lines and getting in sizes that were previously out of stock.
Location: wembley - it's not glam, it's a s**thole
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Quote:
Originally Posted by BlueCow1975
Would agree that their customer services are far from the best. Ordered some boots and they arrived in an absolutely battered box, scratched and with loose stitching. Gutted as loved them, but they had sold out so could not be replaced. Forked out £6 to return them and was finally refunded the cost of the boots and only £3.50 for postage.
I agree too that Office's CS are awful.
I've had a run-in with them and will not put myself through that again!
Regarding them refuding just £3.50 you need to stand your ground and insist on all your money back.
I have extra pounds on my body instead of in my purse.
Typical
Week one: 13st 2.5lb, Week two: 13st 1.5lb, Week three: 13st 0.5lb
Another one who thinks that Office CS is useless...
I ordered a pair of shoes, they sent me a an odd pair. To make this clear, it was 2 different shoes, neither one was what I ordered!
Even better though, I returned them for a refund as they said they were out of stock. A couple of weeks later the correct pair of shoes get delivered, so got a free pair of shoes!
Office have the worst Customer Service I have ever seen! For the third time this year I have been disappointed by their service. First they send me a pair of shoes where one of them has clearly been on a shop-floor somewhere - it was a completely different colour to the other shoe! And now, for the second time I am told after waiting 7 working days that the shoes I have ordered are out of stock. If they are out of stock - why are office advertising them on their website??
Paying for returns or taking them into store to return and having to wait for the refund also seem like poor customer service to me.
Similar story for me, ordered 2 pairs. One didn't fit, which I kind of expected as they did look a bit narrow, but the other pair were the wrong size entirely - size 8 in a size 12 box, and the box was clearly written on in black marker that it contained a size 8 but they still sent them anyway. Took them back to the store and the refund came through a few days later.
Just to let you know as well that, even if you are delivered the shoes you wanted and there's nothing wrong with them but you just don't like the, Office will not simply refund you, (unless their policy has changed recently).
Not that they are legally obliged to, I s'pose, but you'd think they'd look at other shops policies and think 'oh, the goodwill refund policy looks like a good idea and we might keep some customers too'...
It's wouldn't have not wouldn't of, shouldn't have not shouldn't of and couldn't have not couldn't of. Geddit?
Just to let you know as well that, even if you are delivered the shoes you wanted and there's nothing wrong with them but you just don't like the, Office will not simply refund you, (unless their policy has changed recently).
Not that they are legally obliged to, I s'pose, but you'd think they'd look at other shops policies and think 'oh, the goodwill refund policy looks like a good idea and we might keep some customers too'...
I thought that if you bought online they legally had to refund you if you changed your mind within a certain number of days?
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Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps. Take care over copyright. Use excerpts and links rather than copying long text. This site asserts copyright on all comments posted on the board.
Pls be nice to all MoneySavers. There's no such thing as a stupid question, and even if you disagree courtesy helps.
Office Sale.... some from £3!
, Week two: 13st 1.5lb, Week three: 13st 0.5lb
and there's nothing wrong with them but you just don't like the, Office will not simply refund you, (unless their policy has changed recently). 
I thought that if you bought online they legally had to refund you if you changed your mind within a certain number of days?
2009 Wins: £200 voucher, £25 voucher, Cadburys chocolate pack x3 Mars Cricket Ball, Shower Gel, Avon Lipstick x 2, Avon Anew Facial Serum, Bond Girl Perfume
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