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EDF Energy - Fined £2 million
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I wonder what Sarkozy will say about this. This may delay Bruni's album release now. (j/k)Call me Carmine....
HAVE YOU SEEN QUENTIN'S CASHBACK CARD??0 -
http://news.bbc.co.uk/1/hi/business/8166478.stm...It said that the company had failed to meet the required timescales for connecting customers.
EDF had taken steps to improve its connections service but this should have been done earlier, Ofgem said.
Electricity companies have to provide an offer to property developers about the cost and details of connecting new premises to the network within 90 days.
The company, which completed more than 10,000 connection projects last year, said it "greatly regretted" the delays...
However, Ofgem's investigation found that since 2006, the company had failed to meet this deadline more than 100 cases between April 2006 and November 2008.
"All 108 customers concerned were contacted and we have made goodwill payments to them all," a statement from EDF Energy Networks said.
"Since these historic cases, we have made significant changes to ensure such issues do not arise again and that we deliver quotes for new connections within the regulatory timeframe of three months." ...
The company would have faced an even higher fine if not for the £450,000 in compensation it had already paid out to affected customers."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
I have dealt with EDF before and I thought their customer was good, surpised Npower and EON haven't been fined as their much much worse!!0
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Wonder if EDF bills will rise now. Wha t good does fining any company this amount wouldn't it be better to compensate the customer?0
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Customers already have received compensation of almost £4.5k each on averagedirtyflannel wrote: »Wonder if EDF bills will rise now. Wha t good does fining any company this amount wouldn't it be better to compensate the customer?
"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
Davina McCall got considerably more, of course. Although that wasn't anything to do with this episode.Call me Carmine....
HAVE YOU SEEN QUENTIN'S CASHBACK CARD??0 -
it sounds like this was for the connections part of edf (edf energy networks), not the billing part of edf (edf energy), so only afffecting the old eastern, london or south eastern areas, regardless of supplier.0
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£2 million? Im surprised that even made the news.
now if it was £200 million my ears would !!!!! up.
2 million is a drop in the ocean to a power company, what is that, a couple of hours profit0
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