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Virgin Money - lost card and changed conditions.
cos_2
Posts: 624 Forumite
in Credit cards
Just a wee word of warning.
Last month my good lady and I thought her card had been lost/stolen so I called Virgin. They promptly cancelled the account and issued shiny new cards. All good so far.
I was later emailed that my statement was due and logged in to my account to have a gander. Being a bit of an old fart, I checked out all of the PDF statement, including the bit about current deals.
Well, it seems that my BT interest free period, which had been 16 months until March 2010, has been shortened to December 2009! I have plenty evidence that it should be March next year and will give them a call soon, but thought I'd bring it up here in case anyone else is affected but not noticed so far
Last month my good lady and I thought her card had been lost/stolen so I called Virgin. They promptly cancelled the account and issued shiny new cards. All good so far.
I was later emailed that my statement was due and logged in to my account to have a gander. Being a bit of an old fart, I checked out all of the PDF statement, including the bit about current deals.
Well, it seems that my BT interest free period, which had been 16 months until March 2010, has been shortened to December 2009! I have plenty evidence that it should be March next year and will give them a call soon, but thought I'd bring it up here in case anyone else is affected but not noticed so far
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Comments
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I wouldn't trust Virgin as far as I could throw themIf you will the end, you must will the means.0
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