Very slow computer -help please

brooksie · 10 July 2009 at 4:59PM

I have an oldish computer but it is (usually ) fine for what we want, but since wednesday it is painfully slow to boot up and then very slow also to load any page. I have done a full malaware scan and antivir, which bought up 1 trojan which was removed. Still have the problem so tried to do a system restore and it will not let me do it, i have tried 4 dates in the last month and will not let me restore to any of them. Can anyone helpbefore the computer goes out of the window. Thanks

macman · 10 July 2009 at 5:19PM

What are you using to do a malware scan? What AV program are you using?
Which OS-XP?

[Deleted User] · 10 July 2009 at 5:34PM

1. Uninstall all unnecessary programs from Control Panel then restart your computer.
2. Run Windows Update: http://windowsupdate.microsoft.com/ then restart your computer.
3. Run CCleaner: http://www.ccleaner.com
4. Run an anti-virus scan: http://www.free-av.com/
5. Run an anti-spyware scan: http://www.superantispyware.com/
6, Run an anti-malware scan: http://www.malwarebytes.org/
7. Check the VRAM settings i.e.:

- Click Start, then open the Control Panel.
- Click Performance and Maintenance, and then click System.
- Click the Advanced tab.
- Under Performance, click Settings.
- Click the Advanced tab.
- Under Virtual memory, click Change.
- Under Drive [Volume Label], click the drive that contains the paging file (virtual memory) settings that you want to change. In almost every case, this will be your C: drive.
- Click to select the "System managed size" option, then click Set.
- Click OK three times and restart your computer.

8. Run a defrag: http://www.defraggler.com/
9. Investigate msconfig: http://netsquirrel.com/msconfig/

brooksie · 18 July 2009 at 8:05PM

I have done all advised, running XP, AVG found a trojan that Avira didn't pick up, but it has made no difference. Looked at another thread, how do I wipe the hard drive and re install windows(when I have backed everything up) Can't go on like this it is sooooooooooooooo slow.

Browntoa · 18 July 2009 at 8:09PM

disabled restore points is a sign of Vundo type infections

follow this

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

and post the log it produces

brooksie · 18 July 2009 at 8:35PM

I will run this then post log.Thanks.

zee_2 · 18 July 2009 at 9:45PM

clean up with
http://www.iobit.com
use both free products , you will be surprised how much they find ,use all time ,never a problem ,updates regulat as well...zee

ssj110_2 · 19 July 2009 at 9:59AM

Was very interested in this one - as my pc runs really slowly, however, I am really worried about running 'clean up' programmes as my IT knowledge would fit in an ant's brain! I have Kaspersky on pc at the moment, is this enough to find out if there's anything on my pc that shouldn't be? and if not if I get anythig else will this disappear as this was paid for? I have read the replies from macman and david83mt but is all 'techie' stuff that I don't get! Am on windowsxp is about as techie as I get! So one syllable words of help would be greatly appreciated. Sorry a bit a long one!

Browntoa · 19 July 2009 at 10:09AM

ssj110 , this will check your PC

Run an anti-malware scan: http://www.malwarebytes.org/

and not mess up anything else

if Malwarbytes finds anything then start a new thread of your own and post the log file that Malwarebytes poroduces

ssj110_2 · 19 July 2009 at 10:41AM

I will run the anti malware programme, but how do I start a new thread and post the details?

ssj110_2 · 19 July 2009 at 10:44AM

Doh! Have seen how to do it - there's a link at the top of a page I was just looking at! At least you all know now how my ant's brain doesn't work to well with techie stuff!

Very slow computer -help please

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