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After the BankCharges Fight!
HGLTsuperstar
Posts: 1,904 Forumite
Quick straw poll please. After you issued Small Claims Court against bank for charges, which you settled out of court, did you stay with that bank. If not was it because you were told they were exercising their right to close your account in 30 days without stating why.
P.S Anyone who took on Abbey in recent months, watch your letterbox closely!
P.S Anyone who took on Abbey in recent months, watch your letterbox closely!
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Comments
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Yes indeed - my partner received a letter this week (about 2 months after they settled) closing her account.0
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To be fair you can't have it both ways can you?
The T&C of any account should be made available to you as soon as you sign up and this will include details of their charges and how they will be applied.
You can't have your charges back and expect the banks to keep on running your accounts for ever and a day.0 -
That's to be expected to be fair - would you do business with someone who has just sued you?
Although, to attempt to penalise someone for standing up for their statutory rights is just the sort of behaviour that has gotten the banks the reputation that they now have.
They're really not being all that clever in a PR sense - they already have terrible public relations and they are not helping themselves one bit.0 -
But is 30 days notice fair, when it can take up to 6 weeks to switch all DDs, wages etc? Would it not be fairer to close the account when the switch is complete?0
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30 days is standard. It should not take 6 weeks to transfer d/d and wages.
First thing is to get another account quickly and if they can get them to do the switch for you (normal min. wages of around £1k required) then provided you give the new bank the go ahead quickly to transfer the d/d's and wages it should not take more than a couple of weeks.
It might not be a good idea to inform your new bank of the real reason you are transferring or signing up for any credit facilty with them or you could be back to square one in a few months!0
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