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Charge of £1 for printing slip from ATM of Bank of Ireland

Laduree Posts: 6 Forumite

19 May 2009 at 1:31PM edited 19 May 2009 at 1:34PM in Reclaim bank & credit card charges

Recently a charge for £1 appeared on my bank statement from the Bank of Ireland for Feb and March and after I queried this with my Bank, they refunded this to my account after I argued that to the branch staff. I told them that I only get a monthly statement posted to me every month without asking for an extra one in Feb and March.

This morning I was in Bank of Ireland again because they haven’t posted me a bank statement for May. They printed me one instantly and I noticed that there is another one pound bank statement charge in April again. Therefore, I checked with bank staff again and got a very surprising answer.

The teller asked me have I ever printed out the slip from ATM in the past month, and I said yes, “so that’s it. When you request a slip from ATM, you will be charged one pound. So we would like to suggest you don’t print it out but just read your balance on screen.”

Well, just a reminder for all the BOI customers in UK, never ever to print out the slip in ATM, otherwise you will become the next victim of rip-off.

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Comments

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  natweststaffmember Posts: 12,063 Forumite

  19 May 2009 at 6:31PM

  That charge is very near the real cost to the bank that most of us get for free.

  I have not worked for NatWest Bank since February 2009
  
  This username is no longer active.

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