E: 01/04 Win 3 x 100 Euro million Lucky Dip Tickets (Email)

tuppie wrote: »

Sorry to be picky but is this genuine as lotto emails are such as [EMAIL="complaints@national-lottery.co.uk"]complaints@national-lottery.co.uk[/EMAIL]

Etc not camelotgroup.co.uk

Maybe i have had to much coffee and paranoid?

national lottery.co.uk is for the site to play the games/buy your tickets.

camelotgroup.co.uk is the website of the company that actually runs the lottery.

ok tuppie first of all, what you've got there is an automated response, as you can tell by the fact that they think you got this link through an email, when you didn't get anything through an email.

We would like to advise you that the email you have received is in no way connected with Camelot or The National Lottery

Probelm is you didn't recieve an email in the first place, this is just a typical response that they use to fob people off. - Most email services suck at giving a real answer - phone calls are the way to go to get actual answers.

tuppie if possible could you email them back with the following rebuttle and ask them to consult senior officials before replying with the automated response.

freeview channel 45 is called National Lottery Xtra - provide this link to prove there is a channel by this name - http://www.national-lottery.co.uk/player/p/results/tvshows/nlxtra.ftl

this is where the competition was announced, and if the competition is not legal, then why have they allowed their registered trademarked name to be used on a channel, that they would've been required by law to sign on off on.


_________


Just out of interest what did you email them tuppie, as firstly they think you recieved this via email, then they ask you not to send any money, which isn't even required in the first place

Just got this automated response after I used to correct address:

Thank you for submitting your entry into our Prize Draw.

Please note that this is an automated response.

Terms and Conditions – National Lottery Xtra Free Prize Draw (for EuroMillions draw on Friday 20th March 2009)

1. The Prize Draw is not a game forming part of The National Lottery and is only open to residents of the UK and Isle of Man aged 16 or over.

1. Employees of the Promoter, the National Lottery Commission, Endemol UK plc and their respective agents or immediate relatives, anyone connected with the creation or administration of the Prize Draw and certain contractors of the Promoter are not eligible to participate in the Prize Draw.

1. By entering into the Prize Draw entrants agree to be bound by these terms and conditions.

1. The opening date for entries into the Prize draw is Friday 13h March 2009 at 8.30am. The closing date for entries into the Prize draw is the end of Wednesday 18th March 2009 at midnight. Any entries received before or after these times will not be entered into the Prize Draw

1. Entrants may enter the Prize Draw by emailing [EMAIL="wintickets@camelotgroup.co.uk"]wintickets@camelotgroup.co.uk[/EMAIL]. Entrants must provide all information requested, including, their name, telephone number address to which any prize may be posted and confirmation they are 16 years of age or older. There is no other entry route available for this Prize Draw. Entrants may only enter the Prize Draw once. The Promoter reserves the right not to accept incomplete entries. The Promoter does not accept responsibility for any interruption to the email service which is beyond the control of the Promoter.

1. Entries made beyond [the maximum number of entries as stated in paragraph 5 after the closing time, or received by the Promoter after the closing time, will not be entered into the Prize Draw. Entries which are incomplete, incorrect, not received by the Promoter or do not otherwise comply with these terms and conditions will not be valid.

1. <LI class=EC_MsoNormal style="tab-stops: list 36.0pt">The winners will be drawn at random under the supervision of an independent observer on the Thursday immediately following the closing date. There are three (3) prizes each of one hundred (100) £1.50 EuroMillions Lucky Dip entriesvalid for the National Lottery EuroMillions draw on the Saturday immediately following the close of the Prize Draw. The National Lottery EuroMillions game is subject to The National Lottery Rules for Draw-Based Games played at Retailers or by Subscription, the Rules for Playing Draw-Based Games Interactively and the EuroMillions Game Procedures. The prizes are non-transferable and no cash alternative is available. The prizes are funded by the Promoter. No purchase necessary. Winners may be asked but not required to take part in publicity. For the avoidance of doubt, the prize excludes all other associated costs or expenses, charges or taxes incurred by the winners which are not included in the prize. The winners must be aged 16 years or over, and may be required to provide proof of age, eligibility and identity.
2. The Promoter may change the prize due to circumstances beyond its reasonable control. To the fullest extent permitted by law, the Promoter is not liable for any costs, liabilities, damages, or losses incurred by entrants as a result of their entering into the Prize Draw.

1. The Promoter cannot promise that the services relating to the Prize Draw will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of the Promoter. The Promoter will not be liable to entrants or to any other person in the event that all or any part of the service relating to the Prize Draw is discontinued, modified or changed in any way.

1. The winners will be sent their prizes by registered post to the addresses provided by the winners to the Promoter. The Promoter will endeavour to deliver the prizes to the winners within two (2) days of winner confirmation but this is not guaranteed. The Promoter cannot be held responsible if the prizes do not reach the winners and does not accept liability for prizes being lost, delayed or damaged in the post.

1. The Promoter may refuse to provide a prize, or seek its recovery, in the event of non-entitlement under these terms and conditions or an entrant's breach of these terms and conditions, fraud or dishonesty.

1. In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of any information provided by entrants, or the operation of any part of the Prize Draw, network or email system, the decision of the Promoter shall be final and no correspondence will be entered into.

1. The surnames and counties of the winners and paper copies of these terms and conditions are available on request by writing to Broadcast Communications Coordinator – National Lottery Xtra at the Promoter at the address below enclosing a postage paid, self-addressed envelope.

1. Any personal information collected as part of this Prize Draw by the Promoter or any third party administrator of the Prize Draw will only be used for the proper administration of the Prize Draw.

Promoter: Camelot Group plc: Tolpits Lane, Watford, Hertfordshire, WD18 9RN
©Camelot Group plc 2009



**********************************************************************
The information contained in this e-mail may be confidential. It is intended
only for the use of the named recipient. If you are not the named recipient
please delete this e-mail. If you have received this e-mail and are not the
named recipient, any disclosure, reproduction, distribution or other
dissemination or use of the information contained in this e-mail is strictly
prohibited.
E-Mail transmission cannot be guaranteed to be secure or error free as
information could be intercepted, corrupted, lost, destroyed, arrive late or
incomplete, or contain viruses. The sender therefore does not accept
liability for any errors or omissions in the contents of this message which
arise as a result of e-mail transmission. If verification is required please
request a hard copy version.
Registered Office:
Camelot Group plc
Tolpits Lane
Watford
WD18 9RN
Tel : 01923 425000
Registered in England & Wales
No. 2822203
**********************************************************************

Sorry To cause upraw but i emailed them as somthing did not feel right about it.
The Email i got from National lottery is an auto responce i understand that but them dismissing the comp made me wounder.


Now we have Terms and Conds which no one got before all is ok?

So Once again Sorry to be cautious its the VIRGO in me

But what abou this is the T&C's??

The opening date for entries into the Prize draw is Friday 13h March 2009 at 8.30am. The closing date for entries into the Prize draw is the end of Wednesday 18th March 2009 at midnight. Any entries received before or after these times will not be entered into the Prize Draw