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Frozen Wii

Valli
Valli Posts: 25,562 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
On start up the Wii looks normal but the cursor freezes over one of 'the squares' and no option can be selected; cursor cannot be moved. We have tried the remotes with other's Wii - no problem so the problem seems to be with the unit itself. Tried resetting and the classic 'turn it off...' to no avail.

I didn't buy this - the kids received it as a gift from and aunt and uncle xmas 2007.

No idea what to do - presume I will hand it back to the purchaser to sort as I don't know where it was bought unless anyone knows better than me?

I assume, as it's over 12 months old, it will be out of guarantee anyway. Any thoughts guys?

Many thanks!
Don't put it DOWN; put it AWAY
"I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
:heart:Janice 1964-2016:heart:

Thank you Honey Bear

Comments

  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    there was me thinking there was an eskimo here with a problem.
  • Valli
    Valli Posts: 25,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    :rotfl::rotfl:
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    sorry i couldnt resist.
  • Valli
    Valli Posts: 25,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You sound like a girl after my own heart!

    Basically I was wondering if anyone else had had a simialr problem which was simply solved (as opposed to going back to shop).

    Might add kids are teenies and haven't done anything 'silly' to it BTW!
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • dawnydee73
    dawnydee73 Posts: 1,564 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This has happened to my Wii, the best thing to do is send it back to Nintendo, you can do it online here.

    My is the same age as yours and Nintendo are fixing it for free, hopefully I will get mine back this week
  • Valli
    Valli Posts: 25,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks Dawnydee
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • Justcoll
    Justcoll Posts: 239 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper I've been Money Tipped!
    Valli wrote: »
    On start up the Wii looks normal but the cursor freezes over one of 'the squares' and no option can be selected; cursor cannot be moved. We have tried the remotes with other's Wii - no problem so the problem seems to be with the unit itself. Tried resetting and the classic 'turn it off...' to no avail.

    I didn't buy this - the kids received it as a gift from and aunt and uncle xmas 2007.

    No idea what to do - presume I will hand it back to the purchaser to sort as I don't know where it was bought unless anyone knows better than me?

    I assume, as it's over 12 months old, it will be out of guarantee anyway. Any thoughts guys?

    Many thanks!

    This happened to me this morning and I did the same things you did but to no avail. Then my partner looked at the Nintendo search page and found the answer. Sunlight interferes with the signal!!! I closed the curtains and now it's working fine!
    My message to that greedy wunch of bankers:
    Debts another fine mess you got us into!

    If you see somone who hasn't got a smile, give them one of yours.
  • Valli
    Valli Posts: 25,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    aargh

    I have posted the d*** thing off!
    having said that we have tried it at night so unlikely thatsunlight has affected it - but thanks!
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • Valli
    Valli Posts: 25,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Many thanks Dawnydee - cos it's come back today - it works AFAIK - I never play with it...and it has cost nowt!
    Result
    :money:
    And top marks to Nintendo for service!
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • dawnydee73
    dawnydee73 Posts: 1,564 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    :beer: I thought it was a good service from Nintendo too, mines been back about three weeks and we've had no problems with it since
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