We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Car insurance cancellation charge
purplicity
Posts: 1 Newbie
I have had my car insurance for 3 months - that is 25% of the year. I have now cancelled and they say they want a total of 40% of the premium meaning i now have to pay another 2 months worth of premiums. Can i claim that this is an unreasonable charge... it certainly seems like one
0
Comments
-
It will be in your terms and conditions and you will have accepted the terms and condiions when you took it out. So no way out I'm afraid.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
Can i claim that this is an unreasonable charge... it certainly seems like one
It is not unreasonable and no you cannot do anything about it.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Can i claim that this is an unreasonable charge... it certainly seems like one
Hello purplicity - Welcome to the site.
There are many reasons why this is not unreasonable that you might not be aware of, so I will do my best to explain.
1) You probably agreed to this and it is probably in the documents sent to you. I appreciate the difficulties in reading large amounts of paperwork, but it's still your responsibility to make sure you are happy with the contract. If you are not happy, then there is a "cooling off" period to deal with that.
I find it better to check things out up front as it's less hassle not to start a policy rather than try to get refunds. Companies have a habit of losing cancellation letters and being slow with refunds, so it's just less hassle all round to bit pro-active.
2) It is quite legal.
3) Insurers spend a certain amount of money providing free quotes and setting up policies. If you cancel early they are entitled to get back some of those cost. The cost involved are setting up call centers, providing staff to answer phones and computer hardware and software for the quotation system.
3) Insurers have some legal/regulatory obligations. For example they have to keep your data secure and they have to keep it available for 6 years before disposing of it. That all costs money.
4) There are actually some costs to them in closing your policy. This includes computer hardware & software which all has to have security and back ups in place.
We all expect them to keep our data safe and not to lose it and there is a cost attached to this. I work in IT and the costs to implementing security with banking details is not insignificant.
I hope this helps explain some of the costs involved that might not be immediately apparent to you.
If you want to check costs out in future then I would suggest the following site (no connection).
https://www.matthewsguide.co.uk
which has some info on the charges for different insurance companies.
This may save time trawling round the net and checking out each company individually.
I hope my explanation may allow you to feel a tiny little bit better about paying it, if you appreciate the kinds of things that it's for rather than just another "rip-off" charge.
I don't believe that insurers generally are making massive fat cat profit margins although of course as with every other business their prime function is to make money.0 -
Good post lisyloo, i think it opens a lot of peoples eyes to costs when you analyse it out like that,make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
i recently insured my van with `more than` at the moment there do not charge a cancellation fee, which was ideal for me as i only need to insure my vehicle for a couple of months before i leave the uk to work abroad, however the majority of companys i enquired with do have similar clauses allowing them to take a large percentage of the annual premium if you do wish to cancel early so unfortunatly i expect you will have to pay the 40 percent.0
-
Be aware that you have to take account of both the pro-rata payment AND any additional admin fee they chose to charge for admin.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards