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Success at long last!!!

leighliz
leighliz Posts: 48 Forumite
in Child support
Two years ago this Christmas the lovely CSA disclosed my new name and address to my violent and abusive ex husband. They thought an insincere apology and £1200 would send me away happy. However, it didn't and I was outraged that they did not appreciate the effect this had on me and my family, so I fought them, first through the Chief Executive, then ICE and finally my MP and the Parlimentary Ombudsman. I have now recvd the report and they have upheld my complaint and awarded my a further £4,500.00 compensation!! Although a drawn out process it certainly paid off in the end, not only the money which is obviously much appreciated but also they have finally acknowledged the distress this mistake caused.:j

Comments

  • girleight@
    girleight@ Posts: 213 Forumite
    Congratulations! I hope you're safe now.
  • mumoffour77
    mumoffour77 Posts: 1,919 Forumite
    Well Done:)

    You deserve every penny!!!
    :jIm going to be frugal:j
    :DIm going to be frugal:D
    ;)Im going to be frugal;)
    Beetlejuice Beetlejuice...................:rotfl:
  • NAT.B_2
    NAT.B_2 Posts: 240 Forumite
    I remember reading about this. Are you and your family ok now? Well done for fighting it many people dont bother and give up.

    Congratulations its good to see the CSA paying out for there mistakes!
  • leighliz
    leighliz Posts: 48 Forumite
    were fine now thanks not heard from the ex for about a year and yes I am also glad the CSA have been made to pay for their mistakes.
    :j
  • Sensemaya
    Sensemaya Posts: 1,739 Forumite
    Part of the Furniture Photogenic Combo Breaker
    leighliz

    Very WELL DONE. Excellent news and relieved you haven't had any hassle from the ex.

    Worth never giving up where the CSA are concerned.:beer::beer::j:T
  • kelloggs36
    kelloggs36 Posts: 7,712 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Well done! I hope they were fined for breach of data protection act!
  • Loopy_Girl
    Loopy_Girl Posts: 4,444 Forumite
    Great news Leighliz :)

    Enjoy the money (what a great time of year to get it:D )
This discussion has been closed.
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