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does it always take this long????

Hello!

I rang tax credits on 10th november to notify them of a change of circumstances and as Iim now a single person it was a new claim. They said they had sent the pack twice but it never arrived and I filled out the claim online on 15th nov.

Im still waiting!!!!!!!!!!!!!!!!!!!!!!!!

Rung them today and a very unhelpful man said "I dont know when and we cant speed it up"

what am I meant to use to buy food and nappies for my daughter?? Peanuts???
Thank you :D
«1

Comments

  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Yes, it often takes this long, they have had big problems. You could get help from your local Citizens Advice Bureau or other welfare benefits organisation who can negotiate on your behalf which may speed things up, and contact your MP.
    Torgwen.......... :) ...........
  • this original post is quite old but i am experiencing the same thing now, seperated from husband 6 weeks ago and put in a new claim as single parent, heard nothing yet and getting a bit desperate! Is there anything i can do to try and speed things up?
  • Cassa
    Cassa Posts: 110 Forumite
    I'm not sure if it would be any use, but you could try a visit at your local tax office?
  • black-saturn
    black-saturn Posts: 13,937 Forumite
    10,000 Posts Combo Breaker
    My boyfriend claimed it in July and he only started getting money about a month ago. He's still waiting for housing benefit.
    2008 Comping Challenge
    Won so far - £3010 Needed - £230
    Debt free since Oct 2004
  • nats3006
    nats3006 Posts: 1,627 Forumite
    exactly same thing im going through now told me they had sent the form didnt get it then got a letter saying we have none in so when some of the forms arrive we will send you one!! what am i meant to do in mean time!! they are an absolute joke they really are!
    "Have you ever noticed that if you rearranged the letters in mother in law, they come out to Woman Hitler?":p :p:p

    If money doesn't grow on trees then why do banks have branches?:D

    Can you breathe out of your nose and mouth at the same time?:cool:

    Why don't the hairs on your arms get split ends?:mad:
  • Miss_Money
    Miss_Money Posts: 9,682 Forumite
    I had the ame problem renewing a claim. they said they couldnt speed things up.. however they may have the details on their comp system and if you need benefits eg cb and hb the hb office can ring tc people to see what your entitled to. hope that helps a little.
    Bad mother to 2!
    Bad Mother's Club member #4
  • my partner phoned them up last week about change of circumstances, they sent us an amended award notice, it is now saying our children no longer qualify for tax credits, and that we only have i child... what a complete balls up, we rely on the money every week, checked bank this morning have not been paid(partner lost his job a little while ago).
    not happy....
  • My sister in law was made redundant and got a part time job,they told her she was ok to claim,she left the part time job for a full time one and was recently sent a letter,to say she has been overpaid.

    She now owes them several hundred pounds,can get no sense out of them,and is having to pay it back monthly:mad: .I dont know all the details but she tells me that she thought she did everything right but was given wrong information by them.
    :) There are two sides to every story.
    I am not a SAINT just a saints supporter(saints RLFC)Grand final winners 2006.World club champions 2007.
  • It takes a while as fraud checks etc need to be completed, and you may not be aware but your not the only one submitting a claim right now
  • tigtag02
    tigtag02 Posts: 6,857 Forumite
    Part of the Furniture Combo Breaker
    Bumble_Bee wrote: »
    It takes a while as fraud checks etc need to be completed, and you may not be aware but your not the only one submitting a claim right now

    Bumble Bee ~ are you just trawling the board for tax credit threads? This is almost a year old :confused::confused:
    :heartpuls baby no3 due 16th November :heartpuls
    TEAM YELLOW
    DFD 16/6/10
    "Shut your gob! Or I'll come round your houses and stamp on all your toys" The ONE, the ONLY, the LEGENDARY Gene Hunt :heart2:
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