We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
ICESAVE - FSCS Update 10 November
Options

cos69
Posts: 413 Forumite
There is a new update on the FSCS website - sorry if posted elsewhere but did not see it
First Icesave emails out (10 November)
FSCS is working hard to prepare the accelerated payout process.
The first emails to UK customers of Icesave (which explain how the process will work) have gone out over the last few days and many consumers have been contacting FSCS to thank us. Some people have also been in touch to say that they have not received the first email from FSCS.
We would now like to ask anyone who has not yet received the first email to contact us using a special email address set up for this purpose.
Please email us, using the email address used for your Icesave account, at [EMAIL="Icesave@fscs.org.uk"]Icesave@fscs.org.uk[/EMAIL] if you have not received the first email.
A blank email is all you need to send to generate an automated response from us which contains the first email. This response may take longer for some people depending on your internet service provider's spam filters. You do not need to provide any additional information. Please acknowledge your copy of the first email by sending a blank response to confirm you have received it. This is very important because it will allow us to double check your email address on the system.
The fact that you have not yet received your e-mail does not automatically mean that you will not be able to participate in the automated process. There will be an update on FSCS's website on Tuesday 11 November giving guidance to people who have not yet received their first email.
First Icesave emails out (10 November)
FSCS is working hard to prepare the accelerated payout process.
The first emails to UK customers of Icesave (which explain how the process will work) have gone out over the last few days and many consumers have been contacting FSCS to thank us. Some people have also been in touch to say that they have not received the first email from FSCS.
We would now like to ask anyone who has not yet received the first email to contact us using a special email address set up for this purpose.
Please email us, using the email address used for your Icesave account, at [EMAIL="Icesave@fscs.org.uk"]Icesave@fscs.org.uk[/EMAIL] if you have not received the first email.
A blank email is all you need to send to generate an automated response from us which contains the first email. This response may take longer for some people depending on your internet service provider's spam filters. You do not need to provide any additional information. Please acknowledge your copy of the first email by sending a blank response to confirm you have received it. This is very important because it will allow us to double check your email address on the system.
The fact that you have not yet received your e-mail does not automatically mean that you will not be able to participate in the automated process. There will be an update on FSCS's website on Tuesday 11 November giving guidance to people who have not yet received their first email.
"How could I have been so mistaken as to trust the experts" - John F Kennedy 1962
0
Comments
-
There is an implication here that the next step will be Tuesday 11 th, thought it might have been today
Usual link http://www.fscs.org.uk/consumer/"How could I have been so mistaken as to trust the experts" - John F Kennedy 19620 -
I can log in, my interest has been made up, and there are initiate claims buttons for my accounts. If clicked, they say wait until you have received the 2nd email.0
-
Yes I tried that, but going by the above message I think it will be Tuesday when the mass mailing starts; apart from a few who might have been part of a small scale trial over the weekend."How could I have been so mistaken as to trust the experts" - John F Kennedy 19620
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.1K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.1K Work, Benefits & Business
- 599.2K Mortgages, Homes & Bills
- 177K Life & Family
- 257.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards