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Anti Virus and Security

niceday999
niceday999 Posts: 1,058 Forumite
in Techie Stuff
Daughter had spyware on her laptop.......She needs Anti-Virus and security software. Do i have to buy this or can she downoload it herself ? someone recommended Norton 360 ?
Havnt a clue !!!!!!

Comments

  • kev1n3
    kev1n3 Posts: 567 Forumite
    so many people got infections today..

    What is it saying to make you think your infected?
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
  • Reluctant_spender
    Reluctant_spender Posts: 2,785 Forumite
    Part of the Furniture Combo Breaker
    You can do either.

    There is free anti virus, anti spyware and firewalls all available - likewise there are paid for versions available too.

    In short it is up to you what you want to install.
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    to make sure it's clean first

    Please download Malwarebytes Anti-Malware and save it to your desktop.
    • Make sure you are connected to the Internet.
    • Double-click on mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad.
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply and exit MBAM.
    Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    then a good free combined antivirus and antispyware combined is

    http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

    don't bother with the optional toolbar

    it also marks bad web sites when she searches , a green tick means its safe
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  • niceday999
    niceday999 Posts: 1,058 Forumite
    she actually gave it to a friend of hers who said he removed the Spyware. When she switched it on thw whole screen was just full of pop ups and she couldnt even get any further to log in to anything. he has now cleared all that.....and advised her to get security and anti virus.....she going to collect lap top later
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    this is a free firewall AND antivirus combined

    http://www.personalfirewall.comodo.com/download_cis.html

    just back that up with a regular scan with malwarebytes to keep it clean
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  • niceday999
    niceday999 Posts: 1,058 Forumite
    Browntoa wrote: »
    this is a free firewall AND antivirus combined

    http://www.personalfirewall.comodo.com/download_cis.html

    just back that up with a regular scan with malwarebytes to keep it clean
    so if she downloads the above and also the malwarebytes above...
    this personal fire wall will be fine and just run the malwarebytes every month or so........
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yes, should keep on top of anything
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