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Electricity connection/provider in new home

Firstly I apologise if there have been previous threads that have addressed this but any advice would be greatly appreciated.

I bought my first home at the weekend, but do not know who provides the electricity (it only has electricity). I want to be with the best provider, but am unsure which one to use, or how i go about arranging to pay for electricity to the company with. Comparisson sites don't work as have nothing to compare it too. Currently unsure how much electricity i will use per month so not sure what my best plan of action should be.

Thanks in advance for any help

Jo

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    You will need to contact the current supplier for the property. Contact the previous owner (or builder if new) to find out who that is. The first time you turned the light on, you have a deemed contract with that supplier even if you don't know who they are yet.

    You can't switch supplier until you are registered with one ;)
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Phone up any supplier you want, tell them you are a new tenant (new occupant) and want to take on the supply at that address. They can register you as the customer from tomorrow. This is simplier that using the existing supplier and changing suppliers within a few weeks.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Eh! Spriro are you saying that if the property is currently supplied by Npower, but he doesnt phone them, instead just calls E.On and registers, then he would become E.Ons customer as of tommorow and not the usual 4 to 6 week period?? If so, this is totally incorrect!!!!!!!!!
    Sunny in Southampton.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Eh! Spriro are you saying that if the property is currently supplied by Npower, but he doesnt phone them, instead just calls E.On and registers, then he would become E.Ons customer as of tommorow and not the usual 4 to 6 week period?? If so, this is totally incorrect!!!!!!!!!
    This is not totally incorrect, its totally correct. A supplier can register with MPAS to take over supply of an MPAN from the next working day. Since I have worked in the market since before de-regulation I know the rules, the suppliers may opt on a Change of Supplier to pick a date 2, 4 , 6 weeks in the future, they dont have to especially if a customer of theirs decide to move into a new house that can opt for any date in the future they like.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • http://www.consumerdirect.gov.uk/EnergySupplyandPost/energysupply/563247/movinghome

    After you move into a new home


    When you move into a new property, you will be given a supply under a ‘deemed contract’. This means that the gas or electricity supplier of the previous occupant automatically becomes your supplier at the property.

    When you move in, you will need to contact the current supplier at your new property to provide your details and the meter reading for the day that you took over. This will allow the supplier to send an accurate first bill.

    If you wish to change supplier, the existing supplier will generally require at least 28 days notice. You will need to check the notice period in your contract to make sure.

    When you decide which company you want to supply your gas and electricity, you will need to ask them for a contract.

    To get the most out of switching supplier, you should try to change to your chosen supplier as soon as possible.

    If possible find out the gas Meter Point Reference Number and Electricity
    Supply Number for your new home by asking the previous owners, landlord or letting agency. This will speed up your change of supplier.

    If you need to find out who supplies gas to your new home, or your Meter Point Reference Number, contact the meter number helpline on 0870 608 1524.

    To find out who previously supplied the electricity to your home, or your
    Electricity Supply Number, contact the local electricity distribution company. The number is normally in the telephone directory under ‘Electricity’. You should ask for the company’s Meter Point Administration Service (MPAS).

    On the day that you change supplier, the company will ask you to read your meter or arrange for your meter to be read.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    ex-energywatch adviser I dont know why that page says that. If I live in property A and am supplied by electricity supplier A and I move to property B my current supplier (A) can be my supplier from day 1. This is because it is a change of tenancy and the old supplier cannot object to the Change of Supply. The only time I have to have anything to do with the incubment supplier at property B is if I move in and start using fuel before I instruct another supplier to be the supplier.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • In this instance the property is the OP's first home so there is no current supplier at property A.
    Even if you are responsible at your existing property the industry standard timescale for a transfer to be completed from the initial contact is 4-6 weeks.
    For example, if you were moving into a property on the 1st of the month and you contacted your chosen supplier on that day, they can process the application straight away (if they are really efficient) but the actual transfer date when they would be responsible for the supply would be at the end of that month not the beginning when you moved in.

    There is also the issue of meter readings. The new supplier is obliged to obtain a reading on the date they take over the supply not the date when you agree a contract with them so there will be at least 4 weeks between these two dates. Do you think the existing supplier has no right to bill for this period?

    You could get around this by agreeing a contract with your chosen supplier a month before you intend to move in but that can also cause difficulties.
    If the previous occupant has contacted their supplier to close their account and there has been no contact from the new occupant the site will be marked as VSO (vacant supply left on). If another supplier then applies for that site the existing supplier may treat the application as an erroneous transfer because their records show that no one is currently responsible for the supply.

    At the end of the day there is always a way to get around the system but for the few that manage it there are hundreds (if not thousands) more who encounter problems by not following the agreed industry processes.
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