CAB Want Your Views On Letting Agents - here's your chance

Bumping it up for the evening shift

Bungarm2001 wrote: »

Just for tenants then? not for LL's to complain??

The allagents site one can be used by either LLs or Ts to rate specific LAs.

I think with the CAB one, if LLs have specific experience of LAs' shortcomings that affected tenants, then a letter may be worthwhile.

IMO the trouble is that unless private LLs speak up, from a tenant's or housing adviser's perspective, we inevitably get lumped together with those inadequate LAs as being part of the problem.

Many LLs are appalled when they find out just how much a potential tenant will be charged at the outset, or that their tenant's requests for repairs or direct contact with the LL have been ignored/delayed by the LA or that the LA is sending out letters requesting renewal admin fees or failing to seek proper agreement on suitable days/time for property inspection/repair visits etc.

The Govt -commissioned Review, headed by David Rhodes and Julie Rugg from the Centre for Housing Policy at York University, and due to report next month, is to look at both LLs' and Tenants' views of the private rentals sector. The trouble there is that it's likely IMO that the two main LL Associations may be used as representative of all LLs views: I've yet to see either of them draw attention to the shortcomings of LAs - maybe I just missed it when/if they did? (Some LAs are indeed RLA members.....it may be of course that those are just the professional, efficient LAs who would also like to see the more unscrupulous ones brought to book.;))