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Halifax One BT Fee - NOT capped at £50
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turbouktoo1
Posts: 3 Newbie
in Credit cards
Can you update your balance transfer credit card table to show Halifax One BT fee is not capped at £50.
http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1107182516,76509,
I've just been charged £109 as it is actaully uncapped which was a little bit of a nasty surprise! (I'll still make money on the deal but just not as much!). Appreciate your table is for guidance only but if you get a chance to change it that would be good.
Cheers
TurbotukToo
http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1107182516,76509,
I've just been charged £109 as it is actaully uncapped which was a little bit of a nasty surprise! (I'll still make money on the deal but just not as much!). Appreciate your table is for guidance only but if you get a chance to change it that would be good.
Cheers
TurbotukToo
0
Comments
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Not necessary - looks like they've changed recently. See here...turbouktoo1 wrote:Can you update your balance transfer credit card table to show Halifax One BT fee is not capped at £50.
http://forums.moneysavingexpert.com/showthread.html?t=113390
http://www.halifax.co.uk/creditcards/one.shtml0 -
Thanks for that - I think I'll make a phone call and see if they'll be 'flexible' on this.
Cheers
Turbouktoo0 -
This looks like a good idea from the Halifax point of view.
It will put stoozers like me right off................................I have put my clock back....... Kcolc ym0 -
WARNING: Always check the Terms and Conditions that you are signing up to, do not take anyone else's word for it, even this website's!0
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two threads both contradicting each other........
http://forums.moneysavingexpert.com/showthread.html?t=113390smile --- it makes people wonder what you are up to....
:cool:0 -
The T&C's have changed (possibly today) and the OP's post on this thread related to their T&C's on the old offer. If you read both, or check the Halifax website, you'll see that my post on the other thread relates to the current offer.robnye wrote:two threads both contradicting each other........0 -
....well Halifax came back to me today and indeed I was on the "uncapped" T&Cs :-(
....however as a gesture of goodwill (after I had a polite moan to them) they reduced the BT fee to £50 (on this occasion only etc etc). So a result in the end but reinforces the point made earlier to always check those T&Cs (even the really small print!)
Cheers
Turbouktoo0 -
I've just fallen victim to this although I have also just called Halifax One enquiry line twice this afternoon and have had the capped fee of £50 confirmed to me. I've just posted my experience on the 'Misinformed by Customer Service' thread - I was actually shaf*ed by the card processing people who have put me on some bizarre set of T & C's - I am still hoping to get it refunded, especially as their own staff (and their website 'Summary Box' as of 5 minutes ago) still shows it as capped at 50 quid. I'm having trouble actually getting anyone to listen though. How can they advertise one thing and actually charge another- surely against some rules or other?0
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I applied for a Halifax card when the offer was 0% 12 months on BTs (uncapped fee) and purchases. When I cheked my recent statement, there was a note saying BTs are 2% capped at £50. Have the changed my T&Cs or is this a misprint?0
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