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Choosing estate agent - independent or countrywide?

Hi, I need some advice on choosing an estate agent.

We are planning on selling our 1 bedroom flat in Farnham, Surrey.
We had 4 estate agents round yesterday to value it, but now we can't decide which estate agent to choose.

Our two favourites are completely different, as one is an independent estate agent (keats fearn) and the other is a countrywide estate agent (mann countrywide).

I feel with the way the market it we need to make sure as many people as possible see the property advertised to get it sold asap and the countrywide agent said they will get more people through the door as they will get people from other offices.

However I'm not entirely convinced about the countrywide agent, she lacked attention to detail and just went on about how great the place was and she could get us asking price for it, which I'm not sure I belief is possible with the way the market is!

I trust the independant agent a lot more, he was very honest about what we could achieve and really paid attention to what the buyer would be looking for and how he would sell the property. I would much prefer him to sell the property but worry he wouldn't get as much coverage as a countrywide agent?

Anyone had experience of countrywide and independent EA's that could give me some advice?

Thanks

Nikki
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Comments

  • Incisor
    Incisor Posts: 2,271 Forumite
    1,000 Posts Combo Breaker
    Go with your gut over the capability of the agent. If the property goes on rightmove [which is I believe owned by the country wide group] you will get enough exposure. If a potential buyer is too idle or ill informed to look anywhere other than the big chains, then I doubt you have lost very much.
    After the uprising of the 17th June The Secretary of the Writers Union
    Had leaflets distributed in the Stalinallee Stating that the people
    Had forfeited the confidence of the government And could win it back only
    By redoubled efforts. Would it not be easier In that case for the government
    To dissolve the people
    And elect another?
  • I'd go for the independent chap who knows his onions over the "yeah, we'll sell your flat for no problems for asking price - oh, it's a house? Hadn't noticed" chain woman.
    ...much enquiry having been made concerning a gentleman, who had quitted a company where Johnson was, and no information being obtained; at last Johnson observed, that 'he did not care to speak ill of any man behind his back, but he believed the gentleman was an attorney'.
  • chickmug
    chickmug Posts: 3,279 Forumite
    I am an independent agent and there is nothing a countrywide chain can really do that we can't. The Internet has leveled the playing field. There will more likely be continuity of staff at the independent.

    Go with your intuition.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • westv
    westv Posts: 6,631 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Everybody who wants to buy in your locality will (or should) register with all the agents there so I would go with the one you are most comfortable with.
  • bubblesmoney
    bubblesmoney Posts: 2,156 Forumite
    Part of the Furniture Combo Breaker
    i am a FTB, to be honest i hadnt heard about rightmove till sometime ago. i just used to buy the local newspapers and see the www.propertytoday.co.uk supplement that comes with local papers and used to think this covered all available houses in the area apart from some exclusively marketted on EA websites. it was purely by chance i came across the rightmove website, maybe i saw rightmove mentioned on this website (MSE).

    so it might be a good idea to advertise separately on www.propertytoday.co.uk as many FTBs i know have always looked on the same websites / supplement that comes with the local papers or on their website, none of the FTBs i know mentioned rightmove to me and all were very well placed in terms of deposit and ability to get mortgage etc, it was purely chance that i came across rightmove website which i find very useful. not all FTBs might be clued on. so best to advertise on propertytoday website as well especially if u r marketing ur property at FTBs. personally i hadnt registered with any EA till a couple of months ago as i didnt know i had to register my interest with them. i just assumed i was supposed to look up the advertisements in newspapers etc and contact them. guess my ignorance was a hangover from how things worked in other countries regarding property sales.

    personally i would go with an EA i was comfortable with i.e. the local EA who was more realistic with you.

    ps: learning something new everyday. just now saw the other thread about housenetwork dont know how good they are, but can see that prolific posters like doozergirl recommending them, so guess the website is ok, although they dont seem to have that many houses as other EAs. but i would love to stick 2 fingers up to EAs and buy direct from vendor. explore this option as well as might save u money
    bubblesmoney :hello:
  • bigger agencies are better. i worked at country wide (temping secretary 12 months).
  • Incisor
    Incisor Posts: 2,271 Forumite
    1,000 Posts Combo Breaker
    bigger agencies are better. i worked at country wide (temping secretary 12 months).
    understand that I would not cut off my nose to spite my face, but seeing a house with them is an off put to me. View, make offer, get hounded to take their mortgage advice. Vendor uses their solicitors, who are clueless. Deal dead in water because vendor's solicitors take it past its sell by.

    Bigger agencies might be better at hoovering up money, but they do little for the buyer.
    After the uprising of the 17th June The Secretary of the Writers Union
    Had leaflets distributed in the Stalinallee Stating that the people
    Had forfeited the confidence of the government And could win it back only
    By redoubled efforts. Would it not be easier In that case for the government
    To dissolve the people
    And elect another?
  • chickmug
    chickmug Posts: 3,279 Forumite
    bigger agencies are better. i worked at country wide (temping secretary 12 months).

    In what way??
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • Another test to apply is to ask for their suggested asking price and then ask how long a tie in they want for their agency agreement. Then ask if the price would be different if the tie in was only say 4 weeks.

    There are a lot of agents out there who really don't know what a house will sell for in the present market and are suggesting unrealistic prices on the off chance you and they may be lucky and someone who is a bit naive offers far too much for your property - but if they have a long tie in after a few weeks they can recommend you reduce the price.

    An agent who is happy with a short tie in may be suggsting a lower price but if he gets people through the door looking at your proeprty then there is a greater chance of a sale.
    RICHARD WEBSTER

    As a retired conveyancing solicitor I believe the information given in the post to be useful assuming any properties concerned are in England/Wales but I accept no liability for it.
  • mumoftwins
    mumoftwins Posts: 2,498 Forumite
    I have worked for both independent Estate Agents and nationals. The fact that the nationals have more offices makes absolutley no difference as people who want to buy in Farnham will look at agencies in Farnham. As other posters have said with the introduction of Rightmove it makes things a lot easier for the would be purchaser to check areas.

    I would go for the independent as he needs to earn his money to keep the business running, there is no cash injection into his office like there is with a corporate.
    Christians Against Poverty - www.capuk.org
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