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Ex Sun Alliance Endowment holders unhappy with Phoenix Charges ...

Hi,

I guess a few of us here will have received the letters from Phoenix, this was the company that has bought our "investments" and appears to be ensuring that the income is significantly lower while introducing some extremely large charges.. I think that this needs to be brought to the attention of the FSA as a complaint from a group rather than a single individual.

If anyone has any experience or comments regarding going about this then please post and lets try to organise something.

Regards

Pete
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Comments

  • JohnG
    JohnG Posts: 477 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi,
    You may of seen my earlier rantings on this subject - it's a truly unbelievable development after previously having to come to terms with massive shortfalls these companies are able to get away with pillaging further, what's potentially left of our savings to plug financial holes on products which appear to of been transferred from somewhere else in the first place!

    I understand that Royal Sun Alliance were one of the biggest providers of endowments so there must be a huge number of people who are in the same position so would hope that at the very least, a massive petition could be generated to put pressure on the powers that be?

    I notice in Phoenix's letter that they are applying for "High Court Approval to transfer a large number of non-profit annuity policies to another insurance company, Canada Life Limited" and there is various information relating to this and what it is supposed to mean so wonder if this is something that can be looked into? It's all over my head, all I know is they are using With profit policy holders dwindling money to fund their questionable manoeuvring which at the very least is unfair and unprincipled!

    The net result for me is a further £2,500 shortfall added to a previous anticipated -£12,000 on £46,000 worth of endowments and as Edinvester commented on an earlier post, it's quite possible they could dip into them further before the policies finally mature - it's like they have freedom to do what they like.

    So, obviously, I would like to join any action that can be taken - will monitor further feedback with great interest.

    Cheers for now
    John G
  • JohnG
    JohnG Posts: 477 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This is disappointing surely we can't be the only mugs to be caught by this scandal?
  • dunstonh
    dunstonh Posts: 120,318 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The actions do not surprise me. When a venture capital company (also referred to as vulture capital companies or asset strippers) takes control of a company, then you should expect them to get as much as they can, legally, out of it.

    There are a few of these types of companies that have been active in buying up failing insurance companies and running them down on a low cost basis. There have been comments issued by some saying that they intend to protect policyholders and improve things over the previous owners. However, the actions with some of these is totally the reverse.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • EdInvestor
    EdInvestor Posts: 15,749 Forumite
    There have been comments issued by some saying that they intend to protect policyholders and improve things over the previous owners. However, the actions with some of these is totally the reverse.


    That's why they are known as "zombie funds". :(

    I see the zombie phenomenon may now be about to spread to company pension schemes in the wake of the Marconi sale.

    People who have deferred pensions in companies they worked for long ago might be well advised to keep an eye on what develops in this area.
    Trying to keep it simple...;)
  • We took out two ten year savings plans £30 per month, with guaranteed profits, with the then Sunlife, aka Royal & Sun Alliance, aka Phoenix, in 1996, received a projection recently and the payout is around £3600.

    If we had put that into even the poorest savings account we would have had a decent return. Feel really fed up wiht this company, coming on top of Standard Life's fiasco, think it's time the gvt got a grip of these people who can do what they like with our money and no comebacks.
    Can we do anything about this?

    NB We are waiting to hear what our compensation will be from Standard Life as they upheld our claim wih no argument.
    Ellie
  • We took out an Endowment policy with Sun Life in 1984 when we bought our house. The policy will expire in April 2009 but don't know if we should cash it in now or not. We have actually cleared our mortgage but it wouldn't have come anywhere near the amount required to clear it anyway. Any advice would be appreciated.
    If I had known then what I know now . . .
    :A Official Boots Tart (I seem to be retired just now though) :A
  • dunstonh
    dunstonh Posts: 120,318 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    We took out an Endowment policy with Sun Life in 1984 when we bought our house. The policy will expire in April 2009 but don't know if we should cash it in now or not. We have actually cleared our mortgage but it wouldn't have come anywhere near the amount required to clear it anyway. Any advice would be appreciated.

    Sun Life are not the same as Royal Sun Alliance.

    Depends on the endowment funds offered, allocation rates, charges (inc surrender penalty) and requirement of life cover as to whether it should be kept or not.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • EdInvestor
    EdInvestor Posts: 15,749 Forumite
    Hello Highland lass

    Is the Sun Life you mean here:

    http://www.axa.co.uk/


    Is the policy invested in With profits?
    Trying to keep it simple...;)
  • Sorry it's my mistake. I meant to say it was with Royal Sun Alliance. As far as I know it's a with profits one.
    If I had known then what I know now . . .
    :A Official Boots Tart (I seem to be retired just now though) :A
  • JohnG
    JohnG Posts: 477 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi all,
    I read in the Times yesterday that "Royal Sun Alliance shines on hopes of US performance" referring to it's performance in the US stock market. Does this suggest potential improvement on our with-profit endowments which are now controlled by Phoenix or are they completely separate entities and that it means nothing?

    Probably Just clutching at straws....

    Thanks anyway

    "All that glitters is not gold and all those who buy the Times newspaper are not well off either...." (Just in case anyone wonders)
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