Car Insurance declairing modifications

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  • dunstonh
    dunstonh Posts: 116,440 Forumite
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    nadnad wrote: »
    "manufacturers specifications" does include the extras. I still maintain that in my experience when an insurer (any that i have ever dealt with) asks re mods they mean afterfit as anything fitted when the car is being built in the factory is part of the "manufacturers specifications" its just a higher spec than a standard basic model. Like I said you should always clarify with your insurer but I have yet to come across one asking me to list every spec over and above the basic model of any vehicle i have owned.

    If you insure yourself for a standard model with no extras then if you have a total loss tin the first year then you should expect to get it replaced with a standard vehicle with no extras. Past the first year when values are looked at then again, yours will be valued against other standard models with no extras.

    You need to tell the insurer about factory fitted options. Let the insurer decide if its important or not. Its not for you to decide.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • raskazz
    raskazz Posts: 2,877 Forumite
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    nadnad wrote: »
    "manufacturers specifications" does include the extras. I still maintain that in my experience when an insurer (any that i have ever dealt with) asks re mods they mean afterfit as anything fitted when the car is being built in the factory is part of the "manufacturers specifications" its just a higher spec than a standard basic model. Like I said you should always clarify with your insurer but I have yet to come across one asking me to list every spec over and above the basic model of any vehicle i have owned.

    'Manufacturers specification' does not include extras. eg a manufacturer's specification BMW 525 is exactly that - i.e. built to the manufacturer's specification NOT one built to the buyer's specification, which is what a car with optional extras is.

    Well in my 5 years+ experience working in the motor insurance industry I can safely say that every insurer scheme I am familiar with (dozens) has classed optional extras as a disclosable modification. I know of at least two schemes that do not accept any extras or modifications whatsoever and should they discover a non-disclosure the policy will either be void or subject to a disproportonate excess should a voidance deemed to breach FSA's Treating Customers Fairly regime. I'd be interested to see if you can provide a link to any insurer that states that optional extras do not have to be disclosed as modifications - I shall not be hodling my proverbial breath, I can assure you.

    What certainly cannot be disputed is that if the proposer declares everything then he or she will have no issues. To argue otherwise is giving potentially very dangerous advice to readers of this forum.
  • xfeelingthis
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    I work for Direct Line and basically, disclose everything your car has.
    The things that would affect your premium or the validity of your insurance if undisclosed are mods that would affect the performance of the car... but I've got to agree with several other posters, if in doubt, tell us!
    You get plenty of people that try to get away with mods... not worth it. I know from experience that we have a team who are specifically on the lookout for cars with mods, and then use the reg to check if they are insured with us... and if they haven't disclosed the mods then the insurance is cancelled immediately, end of.
    Also, I can't speak for other companies but as a general rule we won't insure anyone under the age of 25 with mods.
  • nadnad
    nadnad Posts: 1,593 Forumite
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    i have said always ask the insurer or the broker, HOWEVER in MY experience with my own personal cars anytime I have insured ay vehicle and they have asked re mods I have said alloy wheels etc and the broker has asked are they from the manufacturer and I have said yes and they have said thats fine thats not what they are interested in. And from working in claims we were never bothered (and neither was the engineers) about manufacturers fits. However I will again repeat my earlier advice which is to always ask.
    DON'T WORRY BE HAPPY ;)

    norn iron club member no.1
  • donnalove
    donnalove Posts: 574 Forumite
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    i am at the moment having trouble with churchill, basically we had r wheels stolen last thursday they were alloy wheels but were genuine ford. now the car was taken to a garage to be inspected by an engineer the engineer is saying the wheels are not a standard fit on the vehicle(ford escort 1.8i r reg). now we brought this car in 2004 with alloys on it from sandicliffe ford. the insureres are now saying to settle the claim we have to pay 51 quid 06-07 96 quid 07-08 and 94 quid this years policy with 400 excess( 150 on documentation) now i argue that it isn't our fasult as we were not aware r car did not come standard with alloys ther are quite a few r reg's that are standard but r's isn't. i am fumming at the mo, but am waiting for them to check phone calls from when i took out the policy in 2006 i cannot say that i did say it had alloy's if i wasn't asked and if i was asked about modifications then i would have said no unless they mentioned specifically alloy wheels. i have cancelled the claim and i am ringing them tommorrow notifying them the car has been modified as we now have rusty old basic wheels on car(hubby put them on got them for a tenner ) I am not gonna bother getting any new alloys either especially at the mo as metal is fetching high prices and if they already nicked um once they'll do it again. So be warned
  • Quentin
    Quentin Posts: 40,405 Forumite
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    donnalove wrote: »
    i argue that it isn't our fasult as we were not aware r car did not come standard with alloys

    If it is not your fault your insurers weren't properly notified of the risk they were taking on, then whose fault is it?

    One thing is certain - it isn't your insurers fault!
  • donnalove
    donnalove Posts: 574 Forumite
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    Quentin wrote: »
    If it is not your fault your insurers weren't properly notified of the risk they were taking on, then whose fault is it?

    One thing is certain - it isn't your insurers fault!

    well i am sorry but as we brought the car from a ford dealer with them on then i certainly wouldn't say i was. What i am saying is the inspecter say's alloys were not standard on the car, so if we were asked if there was any modifications then of course we would have said no , but if they asked if we had alloys then i would have said yes, we have just gotta wait now for them to get the phone calls from 2006
  • zkw29
    zkw29 Posts: 176 Forumite
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    I really don't understand what you're waiting for them to check. You didn't tell them there had been modifications (because you didn't know) - how is this the insurance company's fault? They don't need to ask you about every type of modification (eg do you have alloys wheels? do you have a tow bar? does it have lowered suspension? does it.....) They just ask if there are any changes. I would say that even if they didn't ask it would have been on your documents for the past three years which you agreed were correct.

    At least they're going to honour the claim at the corrected premium and excess - it could be a lot worse.
  • donnalove
    donnalove Posts: 574 Forumite
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    zkw29 wrote: »
    I really don't understand what you're waiting for them to check. You didn't tell them there had been modifications (because you didn't know) - how is this the insurance company's fault? They don't need to ask you about every type of modification (eg do you have alloys wheels? do you have a tow bar? does it have lowered suspension? does it.....) They just ask if there are any changes. I would say that even if they didn't ask it would have been on your documents for the past three years which you agreed were correct.

    At least they're going to honour the claim at the corrected premium and excess - it could be a lot worse.

    we are waiting to see what i did say on the telephone when i took the policy out as i am not convinced i didn't mention them but i can't be certain. i do remember what i rang them for as i was going to do it over net but couldn't find answer to my question. as i state we were not to know the alloys were not standard there was nothing on the dvla document and on the paperwork from ford we certainly didn't add them we only replaced 2 that were bent and if alloys are fitted in factory then they are not modifications as they are standard ford alloys and i dont see how we were supposed to know.
    anyway i am not going ahead with the claim we have put rusty steel wheels on and i will get covers as if they been nicked once they will be nicked again.
  • marques72
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    hi mate dont know if you could help me or put me in the right direction i had a golf gti 1.8 turbo it was nicked outside my yard on the 31st of january this year i obtained a crime ref no after informing the police and also notified the insurance company now they voided my claim and refused to pay because they said i did not tell them the car was modified. I have contacted the FOS and presently awaiting an adjudicator do you know of any cases that have been sorted that are similar to mine.

    I took the policy out on the internet and answered NO to the questions asked if there have been any alterations or modifications made to the car because I bought the car from the garage it had tinted windows and alloy wheels which I did not think were modifications initially when I took out the policy but which the insurance company are saying these are modifications and thats why they are refusing to pay out.
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