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Which? Cash Quiz Gets It Badly Wrong!

MSE_Martin
MSE_Martin Posts: 8,268 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
I'm fuming. I just tried Which's 'how smart are you with money' online quiz. And found I was pretty dum as I seemingly got the answers wrong.

Yet actually it is Which that's stoopid. It's attempts at trying to inform people about money smack of oversimplification and play into the hands of banks and lenders. By doing this it is complicite in old style financial thinking. Whoever let this go on Which's? website really needs to be asked some serious questions.

(Read my a past discussion that Which? should stop its distateful prize draw marketing)

First Question, You need to borrow £3,000 for a new car whats the cheapest way?

Naturally in the multiple choice options, I pick a credit card, as using the half-price plastic loan system, you can get 3.9% long term. Yet I'm wrong because apparently a loan (market cheapest currently 5.6%) is cheaper.

Even without doing that at 3k over 2 years. You could simply pay for the card on a Sainsbury card (if they allow, depends on the deals) at 0% for 12 months (and 0.25% cashback). Then transfer the balance to another card at the end of the year. Even without doing that you could pay on Capital One's No Hassle Platinum card at a consistent 6.9% which is still cheaper than many loans (see best card for purchases article)

Credit cards are by far the best way to borrow (if you get it right). They're also the worst way to borrow (if you get it wrong). Rather than putting its money into such a ridiculous quiz, maybe it could've paid one of its staff members to write an article explaining what to do instead and actually helping them rather than miseducating.


Second question. You need to withdraw money abroad, use a debit-card, credit card or are they the same.

Of course the question is faulty, as it depends on the card. So I pick 'both equal' and again am told its wrong, its a debit card.

Whereas a Nationwide credit card is much cheaper (provided you pay back in full) than a Halfiax debit card which charges you a fee both for spending and puchases.

The most important thing about withdrawing cash abroad isn't whether its debit or credit, but that it is the correct card. In fact many debit cards now charge when you spend abroad, something that credit cards don't (if you pay off in full) so overall if I had to hedge for one, I'd probably tell people to go for a debit card.

See 'cheapest way to spend overseas' article

I can't take any more

I'll be honest with you - i didnt bother with the other questions I was so flabbergasted by this terrible piece of trite information (you can see the quiz itself here)

I still have a lot of respect for the Consumers Association, but this really is pitiful. It's great for campaigning, and its good on its Washing machine picking, but it seems more and more when it writes on what to do with your cash, its simply wrong, behind the times and poorly educated (i remember its front page 'credit cards which one is right' article that was out of date adn missed all the best cards). Maybe it should stick to what it is good at!

Martin
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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Is Which's Quiz Ill-educating consumers? 32 votes

Absolutely
65% 21 votes
No.
6% 2 votes
Yes and no. I understand its loans 'answer' but its plain wrong on spending overseas
28% 9 votes
«1

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think the quiz itsesf is wrong - as many other quizes with simple answers to difficult questions.

    On their website they have Credit cards: Best Buy guide that includes Best Buys for never payers and Best for using abroad. Of course, they are not always up-to date and cannot compete with MSE and financial sites in comprehension, but they have Capital One No Hassle Platinum MasterCard , Lombard Direct and Nationwide in their lists.

    I think for vast majority of people that need to borrow trifling £3000 to buy a car it will be impossible to get £3000 credit limit on any low life-of-balance rate card such as Texaco.

    P.S. I think that information about Texaco card in the article is a little misleading, because there is no mention about lower limits (if compared with other cards) and many readers start building unrealistic plans of borrowing big amounts with using this card.
    Recent example: Loan or Balance Transfer?
  • MSE_Martin
    MSE_Martin Posts: 8,268 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi

    I agree regarding the entire quiz. As for Which can't compete with MSE, well Im glad they can't but it is much better resourced and does charge for its website (and until a year ago i did all of MSE alone) so im not sure i take this argument.

    As for Texaco, like all cards credit limtis vary, from the feedback i have texaco averages around £5,000 for most with a decent credit score (pls let's not turn this thread into a Texaco thread though - i've read feedback in the other threads on the site). Yet even with that basic principle, the fact other cards offer 4.9% so its possible to build up the credit using this technique to a satisfactory level.

    As I say pls keep this thread on the 'Which' quiz though.

    martin
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • GIRLPOWER_2
    GIRLPOWER_2 Posts: 1,382 Forumite
    The worst of it is they will have cost a lot of their members a lot of money by not checking their facts.. and they have the nerve to charge them for this!!!
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I subscribe to WHICH and have found them excellent on supplying independent reviews on most conusmer products. Unfortunately certain banking products and services seem to be a bit of an achilles heal and leaves a lot to be desired.

    Next months WHICH is reporting on Chip & PIN. I'd bet there's no mention of Chip & Signature Cards or they've not taken into consideration Martins thoughts that PINs may encourage debt, or the excellent report written by Prof. Ross Anderson, Mike Bond and Steven J. Murdoch of Cambridge Univ.

    http://www.chipandspin.co.uk/
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    Here's one for Martin and all. The FSA have a series of online tutorials and quizzes here.
    J_B.
  • denys
    denys Posts: 62 Forumite
    Thanks Joe_Bloggs, interesting quizzes:

    Term insurance is a poor deal because it pays you nothing if you don’t die.

    You answered TRUE

    The correct answer is FALSE. Term insurance provides protection only. Even if no claim is made against the policy, you have still had the peace of mind of knowing that the policy would have paid out if necessary. If you want a policy which also pays you something if you survive, you will have to pay a lot more for a different type of life insurance that combines investment and protection.

    From here: http://www.fsa.gov.uk/consumer/11_LEARN/financial_products/Protection/cp_IncomeProtect.html

    FSA encourages you to buy “peace of mind”;). But also offers rather cloudy “suggestion” to keep it on a safe side - "If you want a policy which also pays you something if you survive, you will have to pay a lot more for a different type of life insurance that combines investment and protection."
    micheal5kr.gif
  • BaritoneUK
    BaritoneUK Posts: 234 Forumite
    Part of the Furniture Photogenic Combo Breaker
    I find these questions infuriating. I completely understand you Martin. The main problem is the questions themselves. Which are not really educating people at all with this. Martin, have you contacted Which about this quiz? Someone should really educate them with this.
    Moneysaving since 2004!
  • rchddap1
    rchddap1 Posts: 5,926 Forumite
    Perhaps we could offer to re-write their quiz for them?
    Baby Year 1: Oh dear...on the move

    Lily contracted Strep B Meningitis Dec 2006 :eek: Now seemingly a normal little monster. :beer:
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  • cifpower
    cifpower Posts: 6,502 Forumite
    From FSA quiz on borrowing:

    A credit card is a good choice if you want to borrow over several years to pay for a new conservatory.
    You answered TRUE
    The correct answer is FALSE
    Credit cards are generally an expensive way to borrow over the long term. A personal loan or mortgage will often be a better choice in this situation.

    The word "is" in the question should be replaced with "could", and Texaco has 3.9% LOB and LTSB Advance has 5.5%. Why would you take out a mortgage to pay for a conservatory and make it tied to your house? :confused:
  • cifpower wrote:
    Why would you take out a mortgage to pay for a conservatory and make it tied to your house? :confused:

    Isn't that the best place for a conservatory........:p
    I haven't been asked to tell you that I'm the [highlight]Board Drunk[/highlight] for this board. As the night wears on, my posts will become worse, with simple spelling mistakes, inane ramblings, and a blatant disregard for the truth. I have no authority to do anything, so there's no point asking or telling me. If you see me past midnight, please tell me to get my coat and order me a taxi.

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