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HELP - CCA advice please

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  • tigerfeet2006
    tigerfeet2006 Posts: 14,030 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have 12+2 days to reply. If they don't they are in default then you have to wait 30 days before you can notify Trading Standards etc.
    BSCno.87
    The only stupid question is an unasked one
    Loving life as a Kernow Hippy
  • fiveyearplan
    fiveyearplan Posts: 10,145 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    This is making me feel nervous.

    :j :j


  • tigerfeet2006
    tigerfeet2006 Posts: 14,030 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't be nervous

    Weller711 and Rog2 jave a lot of experiance with CCA's if you PM them and ask them to look at your thread I am sure they will help.

    There is a 2nd letter you can send after 12+2 days and a bogoff letter after the 12+2+30 days.
    BSCno.87
    The only stupid question is an unasked one
    Loving life as a Kernow Hippy
  • wow, can't believe that. thanks for filling me in
    The first time we said hello, was the first time we said goodbye. As the angels took your tiny hand and flew you to the sky-you forever left us breathless. RIP my beautiful granddaughter :(
  • fiveyearplan
    fiveyearplan Posts: 10,145 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Don't be nervous

    There is a 2nd letter you can send after 12+2 days and a bogoff letter after the 12+2+30 days.

    Is it 12 + 2 working days or just days?

    :j :j


  • debt_doctor
    debt_doctor Posts: 4,595 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The essential thing is if they cannot provide a true signed copy of the original agreement then it is not an enforceable debt until the agreement is produced. ( does not apply to agreements taken out after April 07 )
    DD
    Debt Doctor, Debt caseworker, Citizens' Advice Bureau .
    Impartial debt advice services: Citizens Advice Bureau Find your local CAB *** National Debtline - Tel: 0808 808 4000*** BSC No. 100 ***
  • tigerfeet2006
    tigerfeet2006 Posts: 14,030 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ive always understood it as working days but I am sure someone will tell me if I am wrong.
    BSCno.87
    The only stupid question is an unasked one
    Loving life as a Kernow Hippy
  • fiveyearplan
    fiveyearplan Posts: 10,145 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Thanks DD. Neither my husband or myself have taken out any agreements after that date (chance would be a fine thing!).

    :j :j


  • debt_doctor
    debt_doctor Posts: 4,595 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Its 12 working days of receipt of the request by the creditor. ( as Tiger says ) If default continues ( no response ) for a month then creditor commits a criminal offence ( no prosecutions known )

    DCA claim that they are not bound by these regulations,as they are not the original creditor, but I assure you they are,.

    DD
    Debt Doctor, Debt caseworker, Citizens' Advice Bureau .
    Impartial debt advice services: Citizens Advice Bureau Find your local CAB *** National Debtline - Tel: 0808 808 4000*** BSC No. 100 ***
  • Hi there
    If I disappear its not because of you - there is something wrong with my PC and it keeps crashing.

    Firts of all send the letter below, you have to allow them 12 working days plus 2 (to allow for postage) to respond with your "alleged" CCA.

    After this timescale has passed, they are in default and cannot legally chase you for payment. (if you are making any payments - stop at this point) You then need to allow them another 30 calender days to respond, if by the time 12+2+30 days have passed and they have not supplied a "true" the agreement then the debt becomes unenforceable - but..........they can produce the CCA at any time and the debt then becomes enforcable again, to stop this happening, after the 12+2+30 days has passed you must report them to TS etc as they can be fined for not having a true, signed, copy of an executed agreement and in some cases the debt is written off. It is also important that you report them as they are likely to pass the "alleged" debt to another DCA and so on - so in fact the whole process starts again.

    Keep a log of all telephone calls, all letters they send you, all letters you send them - this will help your case when reporting to TS. At the top of each and every letter you send them, type in bold:

    I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY

    Here is the first letter to be going on with, PM again if you need another - there is one you can send after the 12+2 days and another after the 12+2+30 days. Also, if they do send you an "CCA" - come back and check that it is a true CCA. Please dont hesitate to PM me, I'll help if I can. HTH and Good Luck xx

    Dear Sir/Madam

    Re:−

    Your Ref:

    I do not acknowledge ANY debt to your company. I require you to supply the following documentation before I will correspond further on this matter.

    1. You must supply me with a true copy of the alleged agreement you refer to. This is my right under your obligation to supply a copy of the agreement under the legislation contained within s.78 (1) Consumer Credit Act 1974 (s.77 (1) for fixed sum credit) - your obligation also extends to providing a statement of account. I enclose £1 in payment of the statutory fee.

    2. A signed true copy of the deed of assignment of the above referenced agreement that you allege exists.

    3. You are notified that you are obliged to supply these documents, whether you are the original creditor or not under S189 of the CCA 1974.

    Non-compliance with my request is a criminal offence under the above Act and will result in a report being submitted to the relevant statutory authorities, therefore if I do not receive evidence that I owe your company any monies by (enter date 12+2)
    , I will have no hesitation in passing your details to the Office of Fair Trading.

    As you are aware, a credit agreement that is not properly documented and signed by the customer is totally unenforceable under the CCA and therefore is a complete defence to any court claim that is issued.

    Take note at this stage, that any legal action you may contemplate will be both vigorously defended and contested.

    Regarding your threat that a Doorstep Collector will call the owner of this property is denying you or anybody working on your behalf access onto their estate or grounds in relation to this disputed debt, should you or any agent acting for you attempt to gain access to the estate or its grounds, then you will be ignoring your denial of access and the owner of (enter address) will take legal steps to sue both you and or your agents for trespass, please also note that having a letterbox on the property gives you or anyone working on your behalf neither implied nor expressed rights to enter the properties boundaries, again any instances of trespass WILL lead the property owner to sue both yourselves or any agents working on your behalf.



    Yours faithfully
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