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All Atms Should Now Tell You If They Charge:

MSE_Martin
MSE_Martin Posts: 8,268 Money Saving Expert
Part of the Furniture 1,000 Posts Combo Breaker
On 1 July the Link (ATM network) rules changed so all machines must now indicate on screen BEFORE you insert your card if they charge.

As a general rule of thumb, you're safe with a bank based cash machine.
If you spot a machine that doesn't comply with the rules then call Link on 01423 356000 or email [email="linkinfo@link.co.uk"]linkinfo@link.co.uk[/email]. Let's report as many as possible.

The new rules (courtesy of Nationwide) are summarised below:

1 July. The new rules are intended to make it easier for consumers to identify machines that charge.

The new rules require operators of cash machines that charge to:
  • Show on the screen - before customers insert a card - how much they can expect to pay to withdraw their own money
  • Increase the type size on warning stickers to 14pt and to place the stickers in places where they are more visible
  • Include warning signs on posters or billboards outside shops that advertise cash machine services.
Martin Lewis, Money Saving Expert.
Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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Comments

  • pin
    pin Posts: 4,265 Forumite
    Part of the Furniture Combo Breaker
    Are machines that are not owned by banks / building socieities (i.e. the ones that have a habit of charging) covered by this, in other words are they part of the Link network?
    "An eye for an eye leaves the whole world blind" - Mahatma Gandhi
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    When I saw a Link logo then I used to think I could get a free cash withdrawal. They do say in their locator index which machines will make a charge.The 14 point type is difficult to read at a distance but the link logo is easy to read and a familiar trademark. Far better for Link to boot out those who would make a charge rather than have a brand name diluted by money grabbing operators.
    J_B.
  • bargains83
    bargains83 Posts: 404 Forumite
    Joe_Bloggs wrote:
    When I saw a Link logo then I used to think I could get a free cash withdrawal. They do say in their locator index which machines will make a charge.The 14 point type is difficult to read at a distance but the link logo is easy to read and a familiar trademark. Far better for Link to boot out those who would make a charge rather than have a brand name diluted by money grabbing operators.
    J_B.

    Bank based machines are 99% certain to be free to use. Its the ones situated in Pubs, Clubs, Arcades and Shops which tend to charge a rediculous amount of about £1.50 - £2.50 per withdrawl. I think some charge a different fee as well depending on what you take out.

    Some people are so stupid though its unbelievable. In my town there is a pub with a charging cash machine and directly next door is a Royal Bank of Scotland with a free cash machine in the wall. Yet they are still silly enough to use the machine that charges rather than to just walk outside and use the free one!.
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There's no reason for LINK not to want charging operators. They help cover the costs of running the LINK network and therefore reduce the costs to the other members. And nobody is forced to pay - as bargains says, there are often other nearby free machines and it's only sheer idleness which stops people from using them instead.

    If charging machines are in remote locations, they can offer a genuine consumer choice - it's more sensible to pay £1.50 for a withdrawal than to drive 5 miles each way (say) to your nearest free one, just in terms of cost savings let alone time. If people genuinely costed the impact of their vehicle usage when considering it's better to drive than to pay for a nearer machine, there might be rather less unreasonable moaning about ATM charging.

    The Nationwide's press release on this contains their usual, ridiculous, wording about "being charged to withdraw your own money". There's NO reason at all why banking should be free, any more than Sainsbury's should supply free food.
  • spacenase
    spacenase Posts: 43 Forumite
    Part of the Furniture Combo Breaker
    MarkyMarkD wrote:
    There's NO reason at all why banking should be free, any more than Sainsbury's should supply free food.

    I have to disagree with this. The whole point of the banking system is that the banks use your money to invest with and make profits (often huge profits). This is the main reason it takes four to five working days to clear a cheque or transfer money. It's purely so that both of the banks involved can invest your money during the transfer process and make a profit. From a technology standpoint there is absolutely no reason why money transfers cannot take place in hours, or at worst overnight. {End Rant}

    Back on topic, my real concern with the proliferation of cash machines that charge is that the free ones provided by the banks will gradually be withdrawn and eventually we'll have no choice but to pay a fee to withdraw our own money.
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The amount of money banks make from the float period is trivial compared to banking profits, and the amounts of money available for lending from this float is trivial compared to total bank lending.

    The idea that the total costs of "free" banking are met by the float interest is laughable, to be honest.
  • Baz-Bee
    Baz-Bee Posts: 166 Forumite
    MarkyMarkD wrote:
    The amount of money banks make from the float period is trivial compared to banking profits, and the amounts of money available for lending from this float is trivial compared to total bank lending.

    The idea that the total costs of "free" banking are met by the float interest is laughable, to be honest.

    Just a thought - if the amounts are so “laughable” then why are the banks so reluctant to move to instant electronic banking? If you use internet banking or withdraw cash from an ATM the money is more often than not taken from your account immediately. However, if making a payment the recipient can wait upto 4 days (and with some of the “new” banks often longer) before it appears in their account. The techno;ogy for instant transaction has been made avaialable for years. Consumer groups, and others, have pilloried the banks about not introducing it. But they are very reluctant. Why? Because the amounts involved are substantial and NOT laughable. In terms of the banks overall profits they may appear small, but the reality is they are making big bucks using our money and it far and away exceeds the cost of providing their sevice to us.

    Do you honestly believe that we would have continued to enjoy “semi non charging” (as opposed to free) personal banking all these years if it was costing the banks money? Indeed, any personal customer who puts a foot out of line and may (note, not “does”) incur the banks in a cost is already well and truely penalised through exhorbitant unjustifiable fees, charges and interest. And, as we saw reported only last week, these penalties that they imposed upon us have now been successfully challenged through the judicial process. So it appears as if I am not the only one who considers the banks are well out of order!!
    dollar.gif
  • avi_3
    avi_3 Posts: 311 Forumite
    I agree that it is ridiculous to be chrged to withdraw your own money. And if banls don't make money, then why are HSBC and Barclays showing profits in billions? also like before why do they take so long to tranfer funds between different accounts?
  • jen_jen_2
    jen_jen_2 Posts: 1,032 Forumite
    there were link machines at Live8 - wonder how much a withdrawl was??? :confused:
    Ready to Go Go!
  • MarkyMarkD
    MarkyMarkD Posts: 9,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Baz-Bee wrote:
    Just a thought - if the amounts are so “laughable” then why are the banks so reluctant to move to instant electronic banking? If you use internet banking or withdraw cash from an ATM the money is more often than not taken from your account immediately. However, if making a payment the recipient can wait upto 4 days (and with some of the “new” banks often longer) before it appears in their account. The techno;ogy for instant transaction has been made avaialable for years. Consumer groups, and others, have pilloried the banks about not introducing it. But they are very reluctant. Why? Because the amounts involved are substantial and NOT laughable. In terms of the banks overall profits they may appear small, but the reality is they are making big bucks using our money and it far and away exceeds the cost of providing their sevice to us.

    Do you honestly believe that we would have continued to enjoy “semi non charging” (as opposed to free) personal banking all these years if it was costing the banks money? Indeed, any personal customer who puts a foot out of line and may (note, not “does”) incur the banks in a cost is already well and truely penalised through exhorbitant unjustifiable fees, charges and interest. And, as we saw reported only last week, these penalties that they imposed upon us have now been successfully challenged through the judicial process. So it appears as if I am not the only one who considers the banks are well out of order!!
    dollar.gif
    There has STILL not been a successful case against bank charges. There have been two cases where the bank has failed to defend the case, including the recent Abbey case, where Abbey didn't get the information regarding the court date and hence were unable to defend.

    There are major systems costs in moving from two working day (batch) processing to less than two working day (batch) processing and then (if required) to instant or near-instant (non-batch, or more frequent than daily batch) processing of payments. That is why the banks don't want to do it, far more than because of the "float" interest.

    I really, honestly, as a consumer don't see why customers get so excited about clearance times. If you write a cheque, the clearance time BENEFITS you. If you receive a cheque, the clearance time COSTS you. If you pay by DD, there is no clearance time.

    I believe that if I added up all the payments I make by BACS rather than DD (which is very few - really only transfers between savings accounts), it would come to less than £10k per annum. Let's say £20k just to be generous, to take account of receipts (not that I get that many cheques to pay in)! At two days for clearance that costs me around £5.50 a yearin lost interest at around 5% (and that's before tax).

    Is it really worth getting so excited about?

    I'd rather the banks made their £5.50 than made the same money through different charges.
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