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MSE News: Bad weather causes HSBC cheque delays
Former_MSE_Guy
Posts: 1,650 Forumite
This is the discussion thread for the following MSE News Story:
"The bank has promised to refund charges it applies due to the delays if account holders get in touch ..."
"The bank has promised to refund charges it applies due to the delays if account holders get in touch ..."
Read the full story:
Bad weather causes HSBC cheque delays
Bad weather causes HSBC cheque delays
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Comments
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Roll on 2018 !Ethical moneysaver0
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Don't wish your life away!realaledrinker wrote: »Roll on 2018 !
Fair-play to HSBC for being open and upfront about the delays, even if they weren't at fault. I wonder how the other banks will handle these delays?0 -
Is this story accurate?
I can't find any reference to these delays on the HSBC website, and I would have thought that they were in breach of the Cheque & Credit Clearing 2-4-6 arrangements which says inter alia:
"For the first time, after paying in a cheque you can be sure that at the end of six working days, the money is yours. You're also protected from any loss if the cheque subsequently bounces, unless you are a knowing party to a fraud.
In addition, if you have a basic bank account it is likely to enable you to withdraw cheque funds more quickly."
As the whole point of the 2-4-6 changes was to move the risk of any delay in the clearings from the customer to the bank, I have real doubts about whether these delays are enforceable under the FSA's treating customers fairly requirements.
The whole point of these changes was that the risk of cehques being delayed in the clearing moved to the bank rather than the customer0 -
I'm Surprised that they actually require the physical cheque to undertake the processing, I know that other banks scan the cheques and part process them electronically, this must not be the case for HSBC where the processing must take place centrally rather than the branches scanning them and sending them electronically.0
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Excuses are not always BAD Weather - In Belfast, they continually fail to deposit cheques lodged on the same day before 3pm.
They continually blame the courier but surely " the worlds largest bank" can organise some kind of electronic or digital transfer of whatever cheques are heading to the process centre. I believe they just " Dont care " and obviously save money somehow.0 -
Is there any point unearthing a 'bad weather' post from over a year ago!If you want to test the depth of the water .........don't use both feet !0
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'bad weather' pfft the world's helpful bank should get out of that situation no problem0
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