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Blanked by Amex
thackaberrys
Posts: 12 Forumite
in Credit cards
I applied for an American Express card via the webite. The final screen during the application said that they would contact me with the decision. This was over a week ago and I have heard nothing! No emails and nothing in the post. Anyone else applied latley???
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Comments
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Amex takes longer than a week to process applications. I'd give it another 10 days. They normally write to you rather than email0
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I never heard anything after applying online for my Amex card. About two weeks later it arrived in the post, and on that same day I got a phone call from them welcoming me to Amex.
They aren't great on the upfront approval confirmation, but I have to say that thereafter they are great to contact - the number is a normal regional number rather than 0845 or similar, and there are actually real people at the other end. So give them a few more days, is my suggestion.
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Still with the underwriters....Bank Accounts - Barlcays Premier[/B] - £1000 o/d, HSBC - £200 o/d- First Direct - £500
Credit Cards - Barclaycard £2000 - Silver Card £1300 - Flybe £7500 - HSBC £1000 - First Direct £2500 First Direct Gold £3000
6 credit accounts closed in 2010!
Official SOS Club number 001 - Dry until 01.07.100 -
Hi
Why not give them a call?
Depending on what card you have applied for:
http://www212.americanexpress.com/dsmlive/dsm/int/gb/en/personal/support24by7/contactus_pr.do?vgnextoid=2e8c3e37ad444110VgnVCM100000cef4ad94RCRD
I've called them before and they were more than happy to let me know my application result - IMO Amex have excellent customer service.
Good luck
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This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
I got an on screen confiormation and an email confirmation.
In my experience, most people who don't get emails have have it kicked out by a spam filter.0 -
I got an immediate on screen acceptance but no email.0
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Maybe a letter is in the post?0
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thackaberrys wrote: »I applied for an American Express card via the webite. The final screen during the application said that they would contact me with the decision. This was over a week ago and I have heard nothing! No emails and nothing in the post. Anyone else applied latley???
Have you rung them?0 -
Hi Guys,
Havent heard anything yet but will call them tomorrow and keep you posted. Many thanks for all of your help!!0
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