We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

CCA Request theyve replied waffle

Options
hi relative as far as I know has been paying his debt to capital one

hes asked them for a copy of his cca and theyve replied with there Terms and conditions thats it NO CCA

so with all the fantastic advice out there

Now What ?

thanks

Comments

  • Hi- they probly don't have the original - the one with the sig that was signed. \so tell them that the account is in dispute . Its up to you if you want to pay but whlst account is in dispute they have no right to any money - it would be considered as a "gift" by courts. Hope this helps.

    I am not an expert but I try to help where I can..
  • DarkConvict
    DarkConvict Posts: 6,346 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi,

    This is the main CCA thread - http://forums.moneysavingexpert.com/showthread.html?t=1868507

    I believe you would be looking at sending either step 3 or 4

    Maybe worth dropping never-in-doubt a pm, as i believe there is a template letter with regards to them just sending terms and conditions.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
  • never-in-doubt
    never-in-doubt Posts: 20,613 Forumite
    edited 13 November 2009 at 2:46AM
    alocacoc wrote: »
    hi relative as far as I know has been paying his debt to capital one

    hes asked them for a copy of his cca and theyve replied with there Terms and conditions thats it NO CCA

    so with all the fantastic advice out there

    Now What ?

    thanks

    Send the following letter - already tailored to suit your needs and mentions the fact they have sent an application form and not the CCA..... good luck. Thread for specialised help is here: http://forums.moneysavingexpert.com/showthread.html?t=1868507
    CCA Request Query Letter

    Dear Sirs,

    Account No: XXXXXXXX

    On xx/xx/2009 I wrote requesting that you supply me a true copy of the executed credit agreement for this account. In response to this request I was supplied a document a copy of which is attached which did not comply with the requirements of the Consumer Credit Act 1974, moreso as it is in fact an application form and not the Consumer Credit Agreement.

    The document sent purporting to be a credit agreement does not contain any of the prescribed terms as required by section 60(1) Consumer Credit Act 1974. The Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553) made under the authority of the “1974 Act” sets out what the prescribed terms are, I refer you to Schedule 6 Column 2 of SI 1983/1553 for the definition of what is required. Suffice to say none of the terms are present in the document

    Since this document does not contain the required prescribed terms it is rendered unenforceable by s127 (3) consumer Credit Act 1974, which states
    127(3) The court shall not make an enforcement order under section 65(1) if section 61(1)(a)(signing of agreements) was not complied with unless a document (whether or not in the prescribed form and complying with regulations under section 60(1)) itself containing all the prescribed terms of the agreement was signed by the debtor or hirer (whether or not in the prescribed manner).
    This situation is backed by case law from the Lords of Appeal in Ordinary (House of Lords) the highest court in the land. Your attention is drawn to the authority of the House of Lords in Wilson-v- FCT [2003] All ER (D) 187 (Jul) which confirms that where a document does not contain the required terms under the Consumer Credit Act 1974 the agreement cannot be enforced.

    In addition should you continue to pursue me for this debt you will be in breach of the OFT guidelines, I draw your attention to the Office of Fair Trading’s guidance on debt collection;

    The OFT guidance which was issued July 2003 (updated December 2006) relating to debt collections and what the OFT considers unfair, I have enclosed an excerpt from page 5 of the guidance which states;

    2.6 Examples of unfair practices are as follows:
    h. Ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment
    I require you to produce a compliant copy of my credit agreement to confirm I am liable to you or any organisation, which you represent for this alleged debt, if you cannot do so I require written clarification that this is the case. Should you ignore this request or attempt to insult my intelligence by sending out another copy of an application form, I will report you to the Office of Fair Trading to consider your suitability to hold a credit licence in addition to a complaint to Trading Standards, as you will be in breach of the Administration of Justice Act 1970 section 40.

    Since the agreement is unenforceable, it would be in everyone’s interest to consider the matter closed and for you to write the debt off. I suggest you give serious consideration to this as any attempt of litigation will be vigorously defended and I will counter claim for all quantifiable damages

    I respectfully request a response to this letter in 14 days.

    Yours faithfully




    Sign digitally
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • vicky12
    vicky12 Posts: 14 Forumite
    Hi
    Can you still challenge the unenforceability of debts on the grounds that they can't provide the credit card agreement?
    I heard of a high court case a few weeks ago that ruled that debts are still enforcable on these grounds.
    Can anyone help please !!!!
    Thanks Vicky.
  • vicky12 wrote: »
    Hi
    Can you still challenge the unenforceability of debts on the grounds that they can't provide the credit card agreement?
    I heard of a high court case a few weeks ago that ruled that debts are still enforcable on these grounds.
    Can anyone help please !!!!
    Thanks Vicky.

    Yes, ignore what you heard it was an isolated case with isolated circumstances and not the norm..... see here: Unenforceability & Template Letters
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.