Job centre messing me around cant get anywhere what to do?

I have being trying to sort this out not for 10 weeks and im not getting anywhere no matter what i do.

It all started when they sanctiond my esa for failing to attend a work focused interview, i was told by various members of this forum that if you were in recipt of high rate care DLA then you where exempt from the pathways process. i rang work directions and asked them about this and they told me you are correct your exempt but can attend on a volentary basic if you wish, which i choose not too.

2 weeks later i get paid and there is £50 missing i ring them up and they tell me you have been sanctiond for failing to attend. i told the lady i was told i did not have to attend becuase i recive high rate care dla. she asked who told me this i told her work directions she rang the lady at work directions who confirmed to her on the phone that she did infact tell me i did not have to attend and the beacause this benifit is relativley new there was still some confusin with the ruling.

she said ok thats fine but you do infact need to attend and i will need to book you a new interview i said thats fine. she said the sanction will be removed when you attend the next interview.

4 weeks later i attend the interview and they send some fax to say iv attended and to remove the sanction. as far as im concernd everything is on the rite track

2 weeks later i get paid and money is £50 down again.

i ring up the jobcenter and explain she says "there is a sanction on your account sir you did not attend a work focused interview"

i said i have already been through all of this and explained my reasons for not attending i have since re attended and was told the sanction would be removed.

she said thers not records of that on the system. i will send a email and will phone you back within 3 hours.

3 hours later no phone call

the next day i ring back up. i get the same there is a sanction on your account because you failed to attended nonsense. i explain all over again and again they say they will leave a note on the system and somebody will ring me back

surprise suprise no body rings back!

i phone yet again and say look i keep being told i will be rang back about this and nobody doing anything about it! this time they say you need a letter from work directions saying you attended because we have no records :mad:

i go into work directions explain to them and they tell me we sent a fax telling them you attended and to remove your sanction. work directions then phone them to see whats going . shes speaks to them and tells them i did attend and i was then told the sanction would be removed and all would be fine.

next time i get paid the sanction is gone but the payments from the last 4 times i was paid £50 less are still missing.

i ring up the job center and say when will i recived the arreas payments she said there is not any arreas payments as your santion was removed last week which you have been payed for.

turns out instead of removed the sanction the 1st time i attended the interview they have done it from the 2nd time which is 8 weeks apart!

more phone calls later i get them to agree the sanction should have been removed from a much earlier date and that they would send the arrears payment out to me and it will be in my bank in 3 working days.

3 working days later guess what no money :mad:

phoned them up yestaday and they said who ever told you that you would recived the payment in 3 working days was giving false information! :mad:
and that all they can do is send a email to the processing department and ask them to look into it and they will ring you back at a later date

at this point im absolutly fuming mad they are taking the !!!! i asked to speak to a manager who said dont worry sir we will have them do an internet bank transfer which will be in your bank account tomorow by 1pm

1pm has gone and no money :mad:

seriosly im so angry now what on earth am i supposed to do to get anywhere