Can anyone help - broken TV

littleted_2 · 1 September 2008 at 6:39PM

Hi, not sure if this is the right place but can anyone help me. my 32in LCD TV has blown up tonight and is only 15months old. i still have the receipt but did not take out an extended warranty. Am I covered by any obscure law for this situation.

Thanks in advance for your help.

ormus · 1 September 2008 at 8:13PM

you maybe.
check out/search the forums here for advice on consumer law. ive seen other threads on a similar matter.
a TV should last longer than 15 months.

mikeandrach_2 · 1 September 2008 at 8:30PM

depends how much you spent aswell. ie if you bought an unknown brand at a (then) low price it is more difficult, as one of the rules applied will be that its not reasonable to expect a cheaper tv to last as long as a more expensive one

Snow_Dog · 1 September 2008 at 8:55PM

I've read something similer, its possibly termed like "fit for purpose", you might try googling that.

Also, see link below for someone who had a similar thing with a cooker from comet and got in touch with consumer direct. The problem was resolved.

http://www.ralpharama.co.uk/item.php?itemid=428

I think its down to the fact that you would expect the goods to last a reasonable amount of time and when they dont they were 'obviously' not acceptable quality.

Good luck.

Garetha · 2 September 2008 at 5:57PM

see also the same question on another forum
http://forums.moneysavingexpert.com/showthread.html?p=13827623#post13827623

Can anyone help - broken TV

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