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Help!!!!!!!

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shadyadyvodka
shadyadyvodka Posts: 6 Forumite
in Techie Stuff
My computer freezes/locks up (very technical terms!!) everytime i try to enter a secure site - once its frozen i have to close down internet connection to use again - at present i cannot pay any bills, access my bank accounts or buy any items- can't even log on to ebay. Anyone any idea's on how to fix

thanks

Comments

  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    Do you use a firewall or router, and if so, is it blocking port 443?

    What has changed on your PC since it last worked?

    You may be able to use system restore, to put the PC back to the state is was before the problem started.
    Ever get the feeling you are wasting your time? :rolleyes:
  • shadyadyvodka
    shadyadyvodka Posts: 6 Forumite
    Not the firewall..

    I've an idea it's to do with the "certificates"?

    I fear in clearing the SSL state (found under Internet properties & content) I may have removed all the certificates that recognise me..

    Could this be my mistake and if so can it be rectified?

    Thanks
  • Brodel
    Brodel Posts: 442 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    SHADYADYVODKA wrote:
    Not the firewall..

    I've an idea it's to do with the "certificates"?

    I fear in clearing the SSL state (found under Internet properties & content) I may have removed all the certificates that recognise me..

    Could this be my mistake and if so can it be rectified?

    Thanks

    Yea, the clearing the SLL Slate removes all cirtificates that recognise you. As far as I know there ins't any way to restore them, possibly restoring your computer to a previous state but I'm not certain it would restore those files.
  • albertross_2
    albertross_2 Posts: 8,932 Forumite
    I think those get deleted on reboot anyway, but it could be to do with certificates..

    There are some diagnostic tips here:

    http://www.duxcw.com/faq/win/xp/secure.htm.

    Also, check that the use ssl boxes are ticked in Tools/internet options/advanced.

    Clicking restore defaults is a quick way to do this
    Ever get the feeling you are wasting your time? :rolleyes:
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    See if this thread, Computer won't allow me to bank is any use.
    Torgwen.......... :) ...........
  • shadyadyvodka
    shadyadyvodka Posts: 6 Forumite
    Thanks for that link Fran and to you Brodel but I solved it late last night following albertross's link.. I did them all so unsure which one specifically solved the problem however I back up and running.

    Many thanks albertross...
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