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Ryanair online check-in? Please help
buyitall
Posts: 3,597
Forumite
Please can someone help - I have just tried to check-in online for Ryanair flights on Monday, the boarding cards for all 4 of us have the correct passport numbers BUT the passport expiry date underneath the passport numbers is 01/01/08 and the country is Ireland for all 4 passengers (should be UK). We are going to Spain and I filled in all the passport details at time of booking. Did I miss something or do all the boarding cards look like this? will we be allowed to board if I turn up with this information on the boarding cards? If not, how do I go about changing the information? Never flown with ryanair before and never done online check-in with any airline, so thanks for any advice! 
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Comments
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This was a glitch with their new system - they are aware of it - if you look on their website there should be more information as to what you need to do? xGone ... or have I?0
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Thanks so much, will have a look now.... xx0
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The link has gone on the website, but I've found someone with the same problem here ...
http://forums.moneysavingexpert.com/showthread.html?p=9010943&highlight=ryanair+check+in+ireland#post9010943Gone ... or have I?0 -
Thanks, can't find any reference to it on their website but google brings up quite a few people with the same issue who have had no prob flying.0
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im the person on the link who asked the question
there will be no problem at the gate, the gate staff will simply alter the form to the correct details, its happened to me twice, and i belive the problem occured on flights that were booked before the website upgrade and then checked in online after the website was upgraded
im sure its a very common problem, i noticed several other passengers with exactly the same mistakes as mine and yours
there will be no problem flying, but dont be surprised if the gate staff are unaware of the glitch, i told a gate staff man and he didnt know anything about it, but still scribbled down the correct details and everything was fine0 -
Thanks for that ynot. I plan to check-in online for the return journey just before we leave (only going for 5 days), presumably the return boarding passes will have the same glitch - have you had any problems with return flights?0
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i think it will print the same details off again, im sure you will have no problem on the return journey
your passport shows the correct details and thats what counts,
you could always double check when you get to the airport that everything is fine, i have travelled twice on that error on my boarding card and its been altered at the gate here in the uk before i left , and several others have had the same mistake too
my original problem was virtually the next day after the website upgrade, and that was a few weeks ago , so the glitch must be a well known one now0
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