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Orbitz

Hi,
I have just priced up some flights to the US through Orbitz and am getting prices approx £500 cheaper than booking through a UK site.
I have searched the T's & C's and it does say something thats very vague about potential surcharges etc.

I am wondering if anyone has had first hand experiance at booking a flight originating in the UK and travelling to the US through Orbitz?

Thanks in advance.

Comments

  • benjus
    benjus Posts: 5,433 Forumite
    Part of the Furniture 1,000 Posts
    I've used CheapTickets.com which is one of the Orbitz sites - like Orbitz it's also mainly directed at US customers and seems to work in exactly the same way as Orbitz.com, just with a different colour scheme.

    I had no problems booking with a UK address and credit card. I had to agree to some waiver of EU data protection rules - I guess this is what enabled them to forward my credit card details direct to the airline. My credit card statement showed one transaction from CheapTickets.com (their commission, about £25), then one transaction from the airline for each ticket. Even with the commission they were much cheaper than other sites.

    I called their customer service line in the US to check that the tickets had been confirmed - customer service was up to American standards and open 24 hours.

    I'd definitely use them again...
    Let's settle this like gentlemen: armed with heavy sticks
    On a rotating plate, with spikes like Flash Gordon
    And you're Peter Duncan; I gave you fair warning
  • phatbear
    phatbear Posts: 4,061 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just had a quick looky looky and from some flights to NY its cheaper to buy them in pounds from virgin atlantic than go with orbitz and pay in dollars, and they were more expensive for a flight and hotel than expedia.co.uk, I suppose its just another company to factor in when your searching for flights/holidays.

    all the best

    the bear
    Live each day like its your last because one day you'll be right
  • sturll
    sturll Posts: 2,582 Forumite
    1,000 Posts Combo Breaker
    phatbear wrote: »
    Just had a quick looky looky and from some flights to NY its cheaper to buy them in pounds from virgin atlantic than go with orbitz and pay in dollars, and they were more expensive for a flight and hotel than expedia.co.uk, I suppose its just another company to factor in when your searching for flights/holidays.

    all the best

    the bear

    If you look at MAN - ATL - 2 adults, 1 child + i infant on lap Flying on 31 Aug
    Then LAX - MAN flying 17th Sept it comes to a total of:
    $1619 (£850(ish))

    The exact same flights booked through KLM (who the flights are with) are £1301
  • phatbear
    phatbear Posts: 4,061 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Im not denying they are cheaper for some flights etc however Im merely pointing out that when I priced up a trip to NY in aug, flights with virgin and then flights and hotel with expedia, both were cheaper than orbitz, dont get me wrong the next time im booking a holiday i'll happily look at the site however like all things it never hurts to compare and contrast with other companies.

    all the best

    the bear
    Live each day like its your last because one day you'll be right
  • markccfc
    markccfc Posts: 47 Forumite
    phatbear wrote: »
    Im not denying they are cheaper for some flights etc however Im merely pointing out that when I priced up a trip to NY in aug, flights with virgin and then flights and hotel with expedia, both were cheaper than orbitz, dont get me wrong the next time im booking a holiday i'll happily look at the site however like all things it never hurts to compare and contrast with other companies.

    all the best

    the bear

    I've been hunting all over the net for London to Los Angeles flights from November 26th - December 2nd and getting best price of £314 with 1-stop.

    I've just tried Orbitz after reading this and they have one stop out and direct flight back for $363 with all taxes included !!!

    Should i believe the "if it sounds too good to be true, it usually is" ?
  • benjus
    benjus Posts: 5,433 Forumite
    Part of the Furniture 1,000 Posts
    markccfc wrote: »
    I've been hunting all over the net for London to Los Angeles flights from November 26th - December 2nd and getting best price of £314 with 1-stop.

    I've just tried Orbitz after reading this and they have one stop out and direct flight back for $363 with all taxes included !!!

    Should i believe the "if it sounds too good to be true, it usually is" ?

    If you can pay by credit card the worst that will happen is that you will have to dispute the transaction with the credit card company and claim the money back under section 75 of the consumer credit act.

    When I was looking for flights the CheapTickets site was offering an adult fare for £740 when most other sites were close to £1000. I'd been looking for so long that I just jumped at the chance and only later started to wonder if it was too good to be true. But no, it was all legit.
    Let's settle this like gentlemen: armed with heavy sticks
    On a rotating plate, with spikes like Flash Gordon
    And you're Peter Duncan; I gave you fair warning
  • Engadine
    Engadine Posts: 1,347 Forumite
    Debt-free and Proud!
    Orbitz is owned by Travelport who also own GTA(Gullivers Travel Associates), Octopus Travel and Need A Hotel.
    :j Debt free since 31/01/08:j

  • sturll
    sturll Posts: 2,582 Forumite
    1,000 Posts Combo Breaker
    markccfc wrote: »
    I've been hunting all over the net for London to Los Angeles flights from November 26th - December 2nd and getting best price of £314 with 1-stop.

    I've just tried Orbitz after reading this and they have one stop out and direct flight back for $363 with all taxes included !!!

    Should i believe the "if it sounds too good to be true, it usually is" ?

    This is the suspicious part - Although it says (included in fare) so i assume that this is actually included in the total price and not some surprise sting at the airport?

    "
    Surcharges (included in your fare)

    ORIGINATING UNITED KINGDOM - IF INFANT 0-1 WITHOUT A SEAT. THERE IS NO CHARGE. ORIGINATING UNITED KINGDOM - THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS - TICKETS MAY ONLY BE SOLD IN NORTH AMERICA. AND IF THE FARE COMPONENT INCLUDES TRAVEL VIA AMS NOTE - SALES ARE PERMITTED WORLDWIDE HOWEVER WHEN SALE IS IN NORTH AMERICA ON OTHER THAN KL TICKETS THIS FUEL Q-SURCHARGE WILL BE APPLICABLE. - - - - THIS FUEL Q-SURCHARGE WILL NOT BE APPLICABLE WHEN SOLD OUTSIDE NORTH AMERICA ON KL TICKETS. A FUEL SURCHARGE OF USD 100.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE PER ADULT/CHILD/INFANT. ORIGINATING UNITED KINGDOM - THE PROVISIONS BELOW APPLY ONLY AS FOLLOWS - TICKETS MAY ONLY BE SOLD IN NORTH AMERICA. AND IF THE FARE COMPONENT DOES NOT INCLUDE TRAVEL VIA AMS NOTE - SALES ARE PERMITTED WORLDWIDE HOWEVER WHEN SALE IS IN NORTH AMERICA ON OTHER THAN KL TICKETS THIS FUEL Q-SURCHARGE WILL BE APPLICABLE. - - - - THIS FUEL Q-SURCHARGE WILL NOT BE APPLICABLE WHEN SOLD OUTSIDE NORTH AMERICA ON KL TICKETS. A FUEL SURCHARGE OF USD 75.00 PER DIRECTION WILL BE ADDED TO THE APPLICABLE FARE PER ADULT/CHILD/INFANT."
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