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Moving BT master socket - fair price, best way to get it?

magyar
magyar Posts: 18,909 Forumite
Part of the Furniture 10,000 Posts Combo Breaker
We recently moved into a new house and for some reason the BT master socket is on the landing upstairs (where the previous owner had their computer).

They seem to have done a bit of a bodge-job because the other socket in the house doesn't work. (I think that used to be the master socket, but it looks like they've somehow done some dodgy wiring from a box outside the house)

What I'd like to do is to get the BT master socket moved into into my study (downstairs), and also get the other socket working again.

Firstly, do I have to get BT to do this since it's the master socket I want to move, and secondly, what's a fair price for this? BT's web site suggests £166 which sounds outrageous to me, given that a quick web search suggested £75. (That's just for moving a socket, not including any costs for fixing the faulty wiring, although that might just be a very simple fix)
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Comments

  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Firstly, do I have to get BT to do this since it's the master socket I want to move, and secondly, what's a fair price for this? BT's web site suggests £166 which sounds outrageous to me


    By law yes you have to get BT to do it and pay what ever it costs and it will not be cheap.

    On the other had if you can DIY and know what to do, that may be an option although illegal it's a lot cheaper. :)

    It all depends on how much spare BT cable there is and will it reach to the new location, if not get BT to do it or just run a extension to where you want the new socket and do not make any changes to the BT equipment.

    It's only 2 - 3 wires and only low voltage, and if you google search you can find how to wire an extension.

    This article explains how to wire a UK telephone extension


    At the end of the day you take responsibility for your actions.

    EDIT:

    Just had another thought, if you are not in contract (but I guess you are as you just moved) it would be cheaper to get a new line than get one repaired (£125). then cancel the old line, but this will not work if you are in a contract.
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