eBay not working for me today?

Umer · 13 December 2005 at 7:10PM

Hello all,

Hope you can help as I am at a loss of what to do with this problem! For some reason today I have been unable to use eBay. I can go to the home page ok, but I can not log in to "my ebay" or sometimes view any items from a search. In IE I just get a page full of:

"“w¶5Yy›_yç=Ò1=æ`sJŒÜ>g¤ýL˜ÊËÂ;×ôÐfÄN=w'ÌêõS#Eóe ÜûÖBÇš}Ã8Ó¡§ ‚EZàW”fk“w¢°3fs§RbfR ô.XmŠüu§Tó¤ÿPª·dÆ¸)¶¶ßì½oëYnöÎ¹æëÿnö~Æ›½U;R®¼Û›jÆ„¨›FúÒ¶üëzåìMÉŒš¿*lz§f¾€Î“û¢mªISŸãzï'ZŽÃÍ?Ay¾=þ_Åô¨D\<—Õ7!!Ÿrm^}fÅi×æ=ä¿¤5‰m,TŸ‰É•d¥GÙTsƒÜ™å_õn¿ôÝq;»ì<þ‚¿é0¦8ñïÌIPƒÖÂqâúÁìN—sñB4¦uãE¾GÇ:Ï´‡ÄÛ5#!Ä!‘‚Ðp÷Ç´ÛÄ z%©ŸÔ€+aL§áX?bIÿyÔËõÚP…yå¡æ³‘ª¿ˆ±gÚ¶<mÉsn‡—òQqC¡ÊKÇPL@uwÓ*ô<+ ... etc"

and in Firefox and opera it tries to download some files "ebayISAPI.dll" of type "application/octet-stream"

I've been using it fine in the past, but this problem has just started today. Its really annoying as I use eBay quite a lot and had a couple of things I wanted to bid on tonight.

Also worth noting that I'm on a home network (ntl broadband), and I get the same problem on both my PCs and my laptop, so I don't think its a specific problem on my computer

Anyone have any ideas how I can get around this?

Thanks for any help.

tigermatt · 13 December 2005 at 7:30PM

Umer wrote:

Hello all,

Hope you can help as I am at a loss of what to do with this problem! For some reason today I have been unable to use eBay. I can go to the home page ok, but I can not log in to "my ebay" or sometimes view any items from a search. In IE I just get a page full of:

"“w¶5Yy›_yç=Ò1=æ`sJŒÜ>g¤ýL˜ÊËÂ;×ôÐfÄN=w'ÌêõS#Eóe ÜûÖBÇš}Ã8Ó¡§ ‚EZàW”fk“w¢°3fs§RbfR ô.XmŠüu§Tó¤ÿPª·dÆ¸)¶¶ßì½oëYnöÎ¹æëÿnö~Æ›½U;R®¼Û›jÆ„¨›FúÒ¶üëzåìMÉŒš¿*lz§f¾€Î“û¢mªISŸãzï'ZŽÃÍ?Ay¾=þ_Åô¨D\<—Õ7!!Ÿrm^}fÅi×æ=ä¿¤5‰m,TŸ‰É•d¥GÙTsƒÜ™å_õn¿ôÝq;»ì<þ‚¿é0¦8ñïÌIPƒÖÂqâúÁìN—sñB4¦uãE¾GÇ:Ï´‡ÄÛ5#!Ä!‘‚Ðp÷Ç´ÛÄ z%©ŸÔ€+aL§áX?bIÿyÔËõÚP…yå¡æ³‘ª¿ˆ±gÚ¶<mÉsn‡—òQqC¡ÊKÇPL@uwÓ*ô<+ ... etc"

and in Firefox and opera it tries to download some files "ebayISAPI.dll" of type "application/octet-stream"

I've been using it fine in the past, but this problem has just started today. Its really annoying as I use eBay quite a lot and had a couple of things I wanted to bid on tonight.

Also worth noting that I'm on a home network (ntl broadband), and I get the same problem on both my PCs and my laptop, so I don't think its a specific problem on my computer

Anyone have any ideas how I can get around this?

Thanks for any help.

The eBayisapi.dll is the actual program eBay have created to run their site. I'm not sure why firefox would be trying to download it though.

I have just checked the eBay.co.uk site in Firefox and it is working fine - could be a server problem.

I have just tried to log in and I can log in to the http://www.ebay.co.uk/ site, but when I try to access, for example, My Messages, it returns an error saying my information is unavailable at the moment.

I have just logged into the My eBay area for http://www.ebay.com/ and there doesn't seem to be a problem with that site either.

It could possible be a problem with a script that has now been fixed, :think: :idea: it could be a problem at your ISP (very unlikely) or as I said before, a server problem (although this is very similar to the first possibility)

Thanks, and I hope this helps; tigermatt

Umer · 13 December 2005 at 7:40PM

Still not working for me... I can't understand why! Its every computer in my house (so not spyware or settings changed) and just started happening out of the blue!

tigermatt · 13 December 2005 at 8:42PM

Umer wrote:

Still not working for me... I can't understand why! Its every computer in my house (so not Spyware or settings changed) and just started happening out of the blue!

Have you tried contacting eBay? It could be a problem with your account or something like that. It may, of course, be your ISP (Ntl) and the problem may be coming from them.

Here is the page on the eBay site for contacting them - you should be able to access this.

If eBay report back that there is no problem, I recommend contacting your ISP, as there could be some sort of filter or something.

I am guessing you use a router as you have a home network with Broadband... Have you tried a different connection, for example, try a friends house, or try connecting through your original modem, as your router could be causing the problem - especially if it is prompting you to download the eBayisapi.dll. :think:

Hope this helps, tigermatt

Piggy-bank_2 · 15 December 2005 at 6:25PM

Hiya,

there is a massive thread on the technical & html page in Ebay communities, title is something like "help, I'm just getting random text".

Unfortunately this has been a problem for many NTL dial-up users for almost 2 months (plus tesco/virgin and other ISPs who piggy back on NTL infrastructure), however it seems to have just started to affect broadband users as well. When I last spoke to my ISP (tesco) they confirmed it is an NTL server problem and agreed not to charge me for until its fixed - probably as I had reported it to them at the start and had no response.

I would recommend reporting it to NTL, and repeating regularly - as chances are you will get one of the staff who try to tell you it's your PC and need to change browser/upgrade java etc, however, I have yet to see any evidence that it is anything other than the NTL infrastructure causing the problem (I am a network techie - but not for them!) as it affects both my home PCs which are running different versions of windows/IE when using tesco/ntl, but not if I use a tiscali PAYG service.

HTH!

saucyxx · 17 December 2005 at 9:04AM

we are having this problem too, we also are on ntl broadband. having problems with hotmail too

eBay not working for me today?

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