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MBNA advice to stop phone calls

tote_alley_stressed
tote_alley_stressed Posts: 139 Forumite
in Debt-free wannabe
:mad: :mad: "Pay the arrears and the calls will stop" "Pay our money back - shouldn't have got in this mess" :mad: :mad: :mad:
Who the hell are they? I owe them money not my life (I keep telling myself this) help
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Comments

  • looby75
    looby75 Posts: 23,387 Forumite
    (((((hugs))))) stop talking to them hun, it's obvious they aren't going to listen. Keep sending the letters about wanting everything in writing, keep sending token payments with a copy of your SAO and every time they phone either don't answer or simply refuse to answer the security questions.

    You are making this so much harder on yourself. as you say you owe them money, nothing more.
  • tote_alley_stressed
    tote_alley_stressed Posts: 139 Forumite
    hugs back. just taking it so personal and feel so alone - thank God for this site xxx
  • THE_LONE_RANGER_4
    THE_LONE_RANGER_4 Posts: 1,675 Forumite
    Just Hang Up For Godsake They Want You To Talk On The Phone To Try And Grind You Down Hang Up Or Change Your Number
  • JGWT8M
    JGWT8M Posts: 189 Forumite
    go onto the mbna website and setup your account access and then change your contact number to say a pre-pay mobile, after a week or so the calls on your other phone should stop, they did for me, well they still keep calling the new mobile, but it's on silent so I don't hear it.... oops.

    You can write the letters but don't expect a decent response, just keep sending them and keep a record and then complain, make their life as hell as they've made yours and they'll get the message in the end.
    BSC Member 44 - not bankrupt yet, but getting there...
  • teabelly
    teabelly Posts: 1,229 Forumite
    Part of the Furniture
    If you sign up to BT privacy you get free caller display service, you could then see who was calling. I don' t know if Telewest or NTL offer the same.

    BT also offer a service called anonymous call reject so if MBNA call from a withheld number it would stop them in their tracks. It does cost £4 a month but at least it would stop any calls from them until they figure out how to send out a proper caller id. Bonus is that it stops 99% of marketing type calls too :-)

    This link might help as what they're doing may fall under the protection from harrassment act 1997.

    http://www.ukfinancialoptions.co.uk/harassment-debt.htm
  • keith_lard
    keith_lard Posts: 517 Forumite
    Change your number! Tell no-one outside of friends and family


    You will see the difference.

    If they phone again just say 'who are you after' ............... 'nah never heard of him/her'

    k.
    If you want to see a rainbow, you have to get used to the rain.
  • keith_lard
    keith_lard Posts: 517 Forumite
    https://www.bt.com/SelectServices/index.jsp?BV_SessionID=@@@@1196425247.1164224676@@@@&BV_EngineID=ccccaddjhekmimecflgcefkdffndfkk.0&BV_SessionID=@@@@1196425247.1164224676@@@@&BV_EngineID=ccccaddjhekmimecflgcefkdffndfkk.0&showsub3=SS_advanced_features&subProduct=SS_Anonymous_Call_Rejection&showsub4=SS_anonumouscall
    If you want to see a rainbow, you have to get used to the rain.
  • makingendsmeet_2
    makingendsmeet_2 Posts: 431 Forumite
    total ally stressed are you trying to fill up the forum with the initials MBNA? lol As everyone has said before PLEASE PLEASE PLEASE PLEASE refuse to speak to them. Ask soon as they say they are calling on behalf of MBNA HANG UP!! After all they are not going to come around and have a go at you for hanging up on them are they? They are obviously distressing you, give youself a break and ignore them. It will make no difference to them stopping charges/intrest etc if you answer the phone to them or not the outcome will be the same.
  • tote_alley_stressed
    tote_alley_stressed Posts: 139 Forumite
    I have a son with special needs and often it is him who picks the phone up - I'm protecting him as he is terrified.
  • THE_LONE_RANGER_4
    THE_LONE_RANGER_4 Posts: 1,675 Forumite
    You Realy Do Need To Change Your Number If You Are Not Strong Enough To Hang Up They Dont Care Who They Speak To , I Remember A Dca Said To A Works Associate 7 Year Old That They Were The Police And To Get There Parent To Contact Them What Low Life Does That An Official ComplaInt To Local Police Dealt With That One With Held Number Or Not The Companie Were Still Contacted By Plod
This discussion has been closed.
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