Computer Shutdown problem?

Sweetorchid · 11 December 2004 at 2:20AM

Hi, can anyone help me please? My computer keeps getting stuck on the shut down screen.

It stays on the screen saying 'computer shutting down' and I then have to press the button on the main box... just suddenly started doing this..

Jane

scheming_gypsy · 11 December 2004 at 2:53AM

what OS are you using?

if it's 98 there is a patch available

Sweetorchid · 11 December 2004 at 1:36PM

My windows operating system is Windows XP Home Edition

Figment · 11 December 2004 at 5:11PM

This is most probably caused by a recently installed piece of software which is not releasing itself from memory on shutdown in a timely fashion. (By default Windows has a time limit of x seconds for applications to close - if one takes more than this it can stop responding. Sometimes it will recover, other times will hang

Instead of shutting down from the start button, hold down CRLT-ALT-DEL together which opens the Task Manager. Then click on shutdown and then flick between Applications and Processes - you will see the various items disappear as they each close. Look for any that change to "Not Responding" - if you see one or more, this is the likely cause.

hits109 · 30 December 2004 at 12:17AM

i had the excect same problem and i fixed it, heres how i did it.... go to control panel then open administrative tools. then click on services. find "internet connection firewall (ICF)" . double click it and disable it. then shud sort your problem! hope it works!!!

LincsLad_3 · 30 December 2004 at 2:01AM

Noooooooooooooooooooooo !!!!!

Please do NOT disable your firewall without having an alternative (Zonealarm, Kerio, Sygate) in place, or you will very soon have far more problems with your PC than a few troubles shutting down. :-/

Computer Shutdown problem?

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