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Comparison Sites Warning

NatFeerick
Posts: 85 Forumite
I just thought everyone should be aware when using insurance & price comparison sites, that some of the companies they search may search your credit record and that leaves a 'footprint'. It isn't clear - sometimes there is a clue in the terms and conditions but you don't always read those until you decide to accept a quote - this happens at the search stage. I have been caught out twice by insurance companies in the Admiral Group, once on motor and more recently on home insurance. I have never gone direct to Admiral and think it is an outrage that someone I have no direct dealings with can search my credit record - moneysavers beware!
:money: Dedicated disciple of MoneySavingExpert.com and Savvy MoneySaver :A
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."
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Comments
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I just thought everyone should be aware when using insurance & price comparison sites, that some of the companies they search may search your credit record and that leaves a 'footprint'.
An identity check has no impact on your credit rating or ability to check credit in future. It is not the same as a credit check although it does use the same system.
Lots of firms, including my own, use this system.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
The point is that it isn't the Comparison Site doing the search, it's a third party I have never even contacted. It isn't clear on the comparison sites that you will be credit checked and it should be. The closest I can find to a warning is 'product providers that we supply your data to may have their own terms and conditions' - however you don't know who the 'product providers' are until the search results come back and by then the search has been done! It does leave a footprint and in my opinion they really have no business credit checking you until you have decided to do business with them.:money: Dedicated disciple of MoneySavingExpert.com and Savvy MoneySaver :A
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."0 -
The point is that it isn't the Comparison Site doing the search, it's a third party I have never even contacted.
Its not a third party. Its an authorised party. When I use the electronic money laundering system, my company name doesnt appear on the search. The name of my compliance company (network) does. This is how it is when you outsource compliance as many comapnies do.It isn't clear on the comparison sites that you will be credit checked and it should be.
As I said, you are not being credit checked and it doesnt show as a credit check.It does leave a footprint
It shows as a check but not as credit check.in my opinion they really have no business credit checking you
Its a good job they are not credit checking you then.
You are misunderstanding what is taking place and jumping to conclusions based on that. There is no credit check taking place. The money laundering checks use the credit check system (as its experian and equifax that offer these) but it is not classed as a credit check.
This is what Experian say in their help notes
Does a search affect a customer's credit rating?
No. An electronic note, or 'footprint' is left on their record to say that a check has taken place, but it does NOT affect the customer's credit rating, is not used as part of the credit vetting process, and the information is not sold to third parties.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Please do not attack me for expressing my opinion. I have not attacked you. I have in writing from 3 industry professionals that there is no value to these credit file searches unless someone completes an application with a product provider, in fact one comments that it actually causes problems & I agree. Whether you refer to it as a credit check or a search, the fact is they are checking your credit file and it does leave a footprint. I have spoken to Experian. I think many people will be surprised to learn that the insurers the comparison site gets quotes from may be going and looking at our credit files at the quote stage, and the purpose of this thread is to inform people of that. If you don't need informing, there are plenty of other threads to try.:money: Dedicated disciple of MoneySavingExpert.com and Savvy MoneySaver :A
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."0 -
Please do not attack me for expressing my opinion. I have not attacked you.
I'm not attacking you. I am correcting your error.I have in writing from 3 industry professionals that there is no value to these credit file searches unless someone completes an application with a product provider
That is correct. This is why they typically do not complete one until you agree to make a purchase. It would also not be logical to make one before then as every check made costs money.in fact one comments that it actually causes problems & I agree.
You are both wrong.
hether you refer to it as a credit check or a search, the fact is they are checking your credit file and it does leave a footprint.
It leaves a footprint showing there was a non credit related search. It does not get treated as a credit search and this is confirmed by all the credit agencies that offer this facility.I have spoken to Experian.
Good for you. However, you still seem to be ignoring the facts. Facts that experian themselves publish on their website.I think many people will be surprised to learn that the insurers the comparison site gets quotes from may be going and looking at our credit files at the quote stage
Again, you are assuming its at the quote stage. I very much doubt that would be the case as Experian, for example, charge £1.95 a go for every check. The companies are required to inform you that a check may take place before you start any part of a transaction. The check needs to be made before the purchase completes though. So somewhere in the process it is likely to occur.
Also, the insurers themselves dont get any data about you beyond the quote information until it goes to application stage.
the purpose of this thread is to inform people of that.
The purpose of this thread is flawed because you are making incorrect assumptions. The biggest one being that an electronic money laundering check involves a business "looking at your credit files" and it leaves a footprint that can impact on your credit.
You are wrong and the evidence available on experian's website confirms you are wrong.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
I never suggested the footprint impacted on one's credit.
It is a fact that these checks, which create the footprint on one's credit file, are carried out at the quotation stage. This is not an assumption, this is an actual fact, confirmed in writing by the main comparison websites.
I believe most people will be surprised by this, hence the thread.
That's all.:money: Dedicated disciple of MoneySavingExpert.com and Savvy MoneySaver :A
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."0 -
Ok, so lets say they do decide to pay for an electronic money laundering check at quotation stage. Whats the problem with that except for the pointless cost that the comparison site incurs?
Can you name the sites that you say are doing checks at quote stage as that would be interesting to know which you are referring to as it is clearly a complete waste of money and not the sort of thing you usually associate with a site designed to save money.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
I might be missing the point here and you didnlt say which comparison site you used, but IIRC Confused.com is owned by Admiral
which is where the connection may be coming from0 -
Thank you bob_a_builder - unlike the PP you haven't missed the point :-)
That's useful to know about Confused.com - that may be where the connection is coming from, although Confused.com claim it is the 'product providers' who perform the credit record searches...although if they are also a product provider then I guess they aren't totally lying ;-):money: Dedicated disciple of MoneySavingExpert.com and Savvy MoneySaver :A
Mortgage Free ahead of schedule November 2008! :T
Calvin (to Hobbes) - "Sometimes the surest sign that intelligent life exists elsewhere is that none of it has tried to contact us."0 -
unlike the PP you haven't missed the point :-)
Considering the misinformation you are posting (either by accident or on purpose) is it any surprise?Confused.com claim it is the 'product providers' who perform the credit record searches
Confused.com "claim" or should I say state in text on their website that credit searches are made only when you apply. Here is the copy and paste from their site: "Often the companies that we request quotes from will only do a credit check once you have decided on a particular supplier". It has that warning in the section relating to loand and mortgages which of course is the only time they do a credit check. They also have a section on general insurance searches, as they call it and state that it is only recorded as a general insurance search. Although they do incorrectly call it a credit check when it isnt. As already said, it uses the credit check system but it is not known as a credit check. Although you claim you spoke to Experian so you would already know that.
So, where is your evidence that confused.com are doing searches at the quote stage and have access to your credit report?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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