Guide to How to remove Antivirus pro 2009

had this on a laptop the other day , causing it to crash with a blue screen after about a minute , even when you cure that it will block attempts to install Malware tools or Antivirus , blocks ALL web sites and makes it 100% unusable

with a bit of help from Reluctant Spender I managed to cure by

1) booting to safe mode

http://www.pchell.com/support/safemode.shtml

2) using Msconfig in safe mode to disable almost everything on the startup tab so that it would boot up into normal mode without crashing

http://netsquirrel.com/msconfig/

3) downloaded Malwarebytes (and updates) , Spybot (and updates ) and Combifix from here

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

to a USB drive but you could burn to a CD on another PC

4) rename the main installer files to something else , ie malwarebytesinstaller.exe to fixmypc.exe ans Spybot.exe to fixit2.exe and then install the programs onto the machine concerned and then apply the update files you also downloaded to them

5) Navigate to where the programs have been installed ie

c:\Program files then Malwarebytes , look for the mbam.exe file and again rename it to something else , ie fixmypc.exe and then do the same with spybot

6) run the renamed files starting with Malwarebytes and they should now run , select quick scan and then when it has finished , delete selected , and you will more than likely be asked to reboot

7) once rebooted , run the renamed Spybot file and let that remove all it finds , then reboot .

8) copy the combifix file onto the PC from your USB drive or CD and then run it , the instructions for it are in the link in post 3 , again it will do it's stuff , maybe needing to reboot at the end to delete things

9) connect to the internet and update Malware bytes via the Update tab , if it finds updates then do a quick scan again as before and delete everything it finds

10)install crap cleaner from www.ccleaner.com , install it , untick the box to install the Yahoo toolbar , then run and delete ALL it finds

11) update your installed Antivirus , or install one of the free ones , then boot to safe mode and do a full scan of the PC

reboot to normal mode , go to www.windowsupdates.com and click on express and then install any updates it finds

PC should be clean

if it's not then start yourself a thread on here for advice

ps , you will need to navigate back to the Malwarebytes and Spybot files and rename them back to what they were