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Ge Credit Card

Hi
I dont know if this is the correct forum, please feel free to move as necessary:- my daughter wanted to purchase some clothing from Topshop and was offered 15% discount if she opened an account. She already had a dormant one!

On completion of the paperwork her application was declined and GE refused to speak to her about it. She has recently started full time employment from being a student and has her salary paid into her bank account, and only has a small overdraft which she is paying off interest free and student loan. No other debts!!

This will be a blot on her credit rating, we are sure, but what can we do to investigate why it happened and to remove this declined credit on her credit rating?

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