Daily Mail Rewards Club Thread

soco1 wrote: »

I also contacted them today and although they use them according to their expiry date they have no system in place to delete them when used or identify which have been used. Crazy system.
Guess you could print off the statement and cross them off as you use them but would be far better if their system just had a column to say when used.

Hi soco1

This does not appear to be the case - Oct 5th points have gone missing

How did you contact them ?
Using their message system?

I've just phoned them and spoke to someone who now says they GET USED IN THE ORDER THAT THEY GET ENTERED INTO THE BANK ACCOUNT.

Fortunately I did use the message system and the CS girl looked at the actual message that says other wise - from a guy called RYAN

Dear Q Thank you for your message. I can confirm that if you claim a reward, the points that are closest to expiring will be taken from your account. I hope this helps. If you have any further questions you can contact us and we will be more than happy to help. Best regards, Ryan The Mail Rewards Club

I awaiting a call back but she's advised me that I (and other family members) need to redeem 1000's of points TODAY to use up all the ones that need to be redeemed before those that will expire tomorrow if I fail to use them before midnight - in my case 270 points.

WHAT A SHAMBLES !!!! :mad:

I'm hoping that you used the message system because the CS girl was "interested" in seeing other people that had been told the same as myself. If you have it "in print" perhaps you could contact them - I used 0800 7839331 - It is the DM of sorts but not CS and IT'S NOT A REWARD CLUB number but I did get transferred to the right place.

Cheers
Q

Oh no! Haven't been on this thread for months as I stopped collecting codes but my mum subscribes to the paper and has gone on holiday sending me her tokens for the paper. Just gone to the shop and there's none left! Feel really bad as she's entrusted me the task of entering the code. Does anyway have a code that they're not going to use please? Will go to the shop in the morning before work from now on.

claire21 wrote: »

I asked last week and was given one, I had asked on FB if my friends had the paper and got given it by them on the sunday so I gave them away again on here. Just in case it was me that looked odd lol

No not you.

A certain not so 'Newbie' is being referred to.

joe2cool wrote: »

Quioa.....Hi just checked my account & I've similar dates for codes back to expiring 25th Sept 13 & Oct........but as yet not lost anything. But it certainly looks like some mix up, when they are supposed to expire in order. I do always use mine up quick & not gather vast amounts of points all together for too long.

IF you are a VERY regular points saver (which equates to 300 points EVERY week EXCLUDING BONUS points) I'm guessing you've got less than 15600 in the bank (300 x 52)

This would mean that ALL your points have been earned in the last 12 months with a 12 months expiry from collection date - which means that you've used anything that is older whether its expiry date has been reached or not.

We've got 21,000 to 24520 in our accounts - been saving them for anything new added to the rewards (that we would really like to have - think choice is very poor at the moment) that needs a high redemption value, and specifically because some of them do not expire until SEPT 2014

We need to get to a 15,000 ish level on all accounts by midnight otherwise we will all lose another 250-300 points each. :mad: ...

... followed by the same amount every week from now on

Thank you very much for posting codes.

I have used 05-07-11-36-84-88