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Laptop crash dump \Device\Harddisk2\DR2 help

Hi,

Had an error which keeps appearing on my Dell laptop running vista

ehtray.exe No disk
Please insert a disk into the drive \Device\Harddisk2\DR2

Seems to also be giving me a blue screen and a dump, anyone help me out with what this is please.
Thanks

Comments

  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    At a guess \Device\Harddisk2\DR2 will be a USB stick or external hard disk.

    What is the STOP error message and the line of error codes (0x??????? etc)
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  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Ah,

    Had my Seagate USB external Hard Drive in at the time and my HTC phones plugged in charging. Where abouts would I find the line of error codes
  • bod1467
    bod1467 Posts: 15,214 Forumite
    It will be on the BSOD display. But if the OS is set to auto-reboot after BSOD then you'll likely not see it.
  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Yeah it auto reboot after the dump blue screen
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    edited 27 May 2012 at 8:31PM
    On the BSoD (Blue Screen of Death)

    To prevent your computer automatically restarting following a BSoD, do the following:

    Click Start, type Adv into the search box, click on View Advanced System Settings in the Control Panel category. Click the Settings button under Startup and Recovery. System Failure should look similar to this:

    recovery.jpg

    (this is from a Windows 7 machine, but yours should be the same except it will say Vista at the top)

    Tick or untick as necessary so you have:
    a tick against Write an event to the system log,
    no tick against Automatic restart.

    Select Kernel memory dump from the Write debugging information drop-down.

    no tick against Overwrite any existing file

    Click the OK > OK to get back to desktop



    Alternatively install Who Crashed which will read the crash dump files
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  • DaveG247
    DaveG247 Posts: 399 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks will give that a look
  • closed
    closed Posts: 10,886 Forumite
    edited 27 May 2012 at 9:59PM
    http://www.macrium.com/reflectfree.aspx

    backup and run chkdsk on the external drive
    !!
    > . !!!! ----> .
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    \Device\Harddisk2\DR2 is usually caused by a disk error - as Closed has suggested you need to run , without quotes, "chkdsk disk: /r" from the command prompt, where "disk" is the drive letter probably of your external hard drive - this may correct any errors, however if the report at the end says it has bad sectors it is time to replace it.
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