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Laptop crash dump \Device\Harddisk2\DR2 help

DaveG247
Posts: 399 Forumite


in Techie Stuff
Hi,
Had an error which keeps appearing on my Dell laptop running vista
ehtray.exe No disk
Please insert a disk into the drive \Device\Harddisk2\DR2
Seems to also be giving me a blue screen and a dump, anyone help me out with what this is please.
Thanks
Had an error which keeps appearing on my Dell laptop running vista
ehtray.exe No disk
Please insert a disk into the drive \Device\Harddisk2\DR2
Seems to also be giving me a blue screen and a dump, anyone help me out with what this is please.
Thanks
0
Comments
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At a guess \Device\Harddisk2\DR2 will be a USB stick or external hard disk.
What is the STOP error message and the line of error codes (0x??????? etc)How do I add a signature?0 -
Ah,
Had my Seagate USB external Hard Drive in at the time and my HTC phones plugged in charging. Where abouts would I find the line of error codes0 -
It will be on the BSOD display. But if the OS is set to auto-reboot after BSOD then you'll likely not see it.0
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Yeah it auto reboot after the dump blue screen0
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On the BSoD (Blue Screen of Death)
To prevent your computer automatically restarting following a BSoD, do the following:
Click Start, type Adv into the search box, click on View Advanced System Settings in the Control Panel category. Click the Settings button under Startup and Recovery. System Failure should look similar to this:
(this is from a Windows 7 machine, but yours should be the same except it will say Vista at the top)
Tick or untick as necessary so you have:
a tick against Write an event to the system log,
no tick against Automatic restart.
Select Kernel memory dump from the Write debugging information drop-down.
no tick against Overwrite any existing file
Click the OK > OK to get back to desktop
Alternatively install Who Crashed which will read the crash dump filesHow do I add a signature?0 -
Thanks will give that a look0
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!!
> . !!!! ----> .0 -
\Device\Harddisk2\DR2 is usually caused by a disk error - as Closed has suggested you need to run , without quotes, "chkdsk disk: /r" from the command prompt, where "disk" is the drive letter probably of your external hard drive - this may correct any errors, however if the report at the end says it has bad sectors it is time to replace it.0
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