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18185 - Contact details
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maddypc
Posts: 52 Forumite
in Phones & TV
Does anyone have any contact details for 18185? preferably a telephone number, but if not then an email address please?
Maddy
Maddy
0
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[EMAIL="service@18185.co.uk"]service@18185.co.uk[/EMAIL]
http://forums.moneysavingexpert.com/showthread.html?t=1061959&highlight=contact+181850 -
I have a invoice problem with 18185 and on the website they say "For any queries about your invoice please click 'contact us' and submit the correct form". When you try this you just get answers to many FAQ's but no way to report an invoice problem. An email sent to [EMAIL="service@18185.co.uk"]service@18185.co.uk[/EMAIL] was returned as undeliverable. Unless someone can help me out it seems I will have to send a letter by land mail.0
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Use the 'Report a Fault' option.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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I tried "report a fault" but it asks for the calling and receiving numbers for the fault. Even though this is not appropriate for reporting an invoice fault I used some real numbers (which were not faulty) just to get past the first page and explained what I did. I have not had a reply.0
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Yes, you have to be devious to get what you want.I tried "report a fault" but it asks for the calling and receiving numbers for the fault. Even though this is not appropriate for reporting an invoice fault I used some real numbers (which were not faulty) just to get past the first page and explained what I did. I have not had a reply.
Ignore what it wants, type what you want.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I have tried to change my payment detaile but cannot do so . This is due to error code 'imac' told to contact customer services but as others have found it is not possible. Tried e-mail to service'18185.co.uk had message it had not been delvered Wrote to them no reply. Has anyone an answer.0
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http://18185.co.uk/customerservice/customerservice_index.php
Use the To report a fault option and type your own message in blank form that appears.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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