Advice/Info on Eon Heatwise Tarriff (very long and complex)

anpfocus wrote: »

I have lived in this newly built house for over 11 years and finally thanks to Malc I understand how my Homewise tariff and metering works! Thank you.

I am now a bit surprised that I am on a Homewise tariff as I have gas central heating (and have done from day 1). If it turns out that I am on an inappropriate tariff is it possible to transfer to an alternative tariff with Eon if that is likely to be cheaper? (I have read elsewhere that there are difficulties transferring from this tariff). My gas is also billed through Eon.

anpfocus wrote: »

Flibertigibit I am pleased Heatwise is working well for you.

I do have a Heatwise wired in immersion heating water three times a day but most of that is wasted as we use a dishwasher we put on late in the evening and have showers in the morning. There are only two of us. It is however our only source of hot water.

I know my neighbours all have the same system and have had trouble switching from Eon but am not sure if they have managed to switch tariffs. I will find out.

Hi anpfocus

Many thanks for the kind words. They are much appreciated and I'm glad you found my comments helpful. :beer:

I must admit, I'm surprised you've had Gas Central Heating from day one. As I said in a previous post, Heatwise is specifically designed for all electric properties with storage heaters.

It's certainly possible to replace the meter with the more conventional single rate/Economy 7 type. This will give you access to a wider range of tariffs both with us and the other suppliers.

However, as Flibertigibit says, the meter will be wired directly into your immersion heater. Replacing the meter may, therefore, have implications for your water heating.

I always advise customers thinking of changing from Heatwise to a conventional meter to arrange for an independent approved electrician to check over their set up first. It may be necessary to carry out some remedial work to make sure you don't have any problems once the meter has been changed.

I'm afraid, whilst you have a Heatwise meter, the only tariffs available with us are Heatwise with Economy 7 and Heatwise single rate.

Not sure about the other suppliers. They may be able to offer alternatives but you will need to talk to them individually as these types of metering set ups are not listed on the comparison sites.

Are you on the Economy 7 or single rate version of this tariff? If you are on Economy 7 but only use a minimal amount of electricity during these times, it may be possible to make savings here.

We wouldn't need to change the meter. We would add the day and night readings together and charge all the usage on a single rate tariff.

If you do decide to change the meter, we currently charge £51.06 for the work involved.

With regard to your hot water, is there a switch or isolator on the immersion to turn it off when not required?

I'm no expert on immersions but was just thinking, if you're not using the hot water, it may benefit you to turn it off during the times it heats up automatically. You can then use the Boost button for an hours hot water when you need it.

The downside of this, though, is if you do this during peak times you'll pay a much higher rate for the electricity.

Hope this is useful anpfocus. Give me a shout if you need any more info as will be happy to help.

Malc

Flibertigibit wrote: »

So far, with Heatwise and storage heaters, I'm quite pleased. I have been much warmer than my neighbours who have got storage heaters, but only Economy 7 - for instance I've used the equivalent of £200 in the last 2 months, but given it was the coldest Dec on record and also that I was still learning how to use the heaters with Heatwise, I don't think that's too bad. Several people have said that Heatwise is more a "comfort" tariff than a money saving one such as Ec 7, but give me affordable comfort and warmth any day - I was paying more than that where I lived before and freezing all the time.

Hi Flibertigibit

Glad you're a little happier with your heating set up and are keeping warm.

You're right; Heatwise is more about comfort than economy.

It is designed so the storage heaters do not cool down and the house and water should stay warm throughout the day.

Give me a shout if you, or anyone else, has any more questions/queries about Heatwise as will be happy to try and answer them.

Malc

philoola wrote: »

hi malc, i have been living in my house for just over a year and a half now and the electricity bills have been what i would call 'reasonable' up until yesterday i recieved a bill for £282. 32 (for 3 months) my account was in 139.33cr so the electricity used was a total of £368.81! i am still baffled and confused how a household of 2 people who are hardly there could use so much electric. after doing some reasearch i discovered i was on heatwise i had never heard of heat wise and and still quiet frankly dont understand how it works. myself and my house mate both work different shifts and some late nights / early mornings. we have 2 storage heaters in our house 1 of which is never on.
i can understand some advantages of the package but from reading previous post, if neither of us are home when the heatwise kicks in then wat is the point?
as i said we have 2 storage heaters and 1 immersion heater. i am still in disbelive about much electricity i have meant to have used.
as myself and my house mate both work different times and are in and out of the house at different times i feel that heatwise is completely inapproitate for us. i want to change my tarrif or more realisticly leave eon all together. please can you tell me the prices for the standard tarrif compared to the heatwise tarrif and any other options that are availale to me to get away from heatwise hell! thank you

Hi philoola,

Welcome to the forum :hello:

Malc's post above gives all the information on general heatwise metering (post 13).

We aren’t allowed to post prices on the forum I’m afraid, but if you send you details to the email address in profile page I can give these to you by email.

There is currently only one tariff for customers with heatwise meters that we offer. So I can't offer any alternatives for your current meter set up. (I can't speak for other suppliers)

As Malc says above you would need a meter change to be able to be billed on a different tariff and Heatwise is normally wired in to the storage heaters/water so you would need to speak to an electrician.

Is the bill that you have received billed from and to actual meter readings?

Have you discussed the usage/bill with E.ON?

Helena