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Contact number for BT?

Hi all,who do i contact to find out why 12 months ago my phone line was capable of 8mb broadband but now apparently its only capable of 512k?I find this ridiculous as i`m only a mile from the exchange in the biggest town in North Wales,Wrexham!
A shadowy flight into the dangerous world of a man who does not exist.

A young loner on a crusade to champion the cause of the innocent,
the helpless, the powerless, in a world of criminals who operate above the law.

Comments

  • There are a few factors including the Line between BT and your house, the exchange itself, and your own internal wiring......
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Totally agree, and if BT is not your ISP they will not be interested and refer you back to them.
    BTW who is telling you this?
    That gum you like is coming back in style.
  • I`m with aol and as i say i signed up for 8mb probably about a year ago....i moaned at the time because i was only getting about 2mb,anyway after a lot of fussing a bt engineer came out and measured 4mb coming into the house.......recently my speeds have been crap and ive had a lot of disconnections so i`ve been looking to move isp,most of them have a section where you can test 2 see what speeds you could get by entering your phone number and all of them have said 512k!I`ve got one pc plugged into a router and the only other thing plugged in is the phone...tried 3 diferent filters and still rubbish speeds....and as i say i live no more than a mile from the exchange.
    A shadowy flight into the dangerous world of a man who does not exist.

    A young loner on a crusade to champion the cause of the innocent,
    the helpless, the powerless, in a world of criminals who operate above the law.
This discussion has been closed.
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