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Search issues

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Hi everyone,

There is currently an intermittent problem with Forum search. Some search results are not displaying. Just to say, this particular issue should hopefully be resolved this evening and search results displaying correctly tomorrow (6th October 2010).

Please accept our apologies for any inconvenience.

Regards,
Ian

Comments

  • Amilucky?
    Amilucky? Posts: 13,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 5 October 2010 at 2:40PM
    MSE_Ian wrote: »
    Hi everyone,

    There is currently an intermittent problem with Forum search. Some search results are not displaying. Just to say, this particular issue should hopefully be resolved this evening and search results displaying correctly tomorrow (6th October 2010).

    Please accept our apologies for any inconvenience.

    Regards,
    Ian
    Many thanks Ian appreciate the hard work that you do in ensuring the boards run smoothly at present when I click on a thread link I am getting the html text below with the actual thread at the bottom as you can imagine it takes a lot of scrolling down before I am able to see the post is this also related to the search problem ? this also seems to happen intermittently every now and again.

    MoneySavingExpert.com Free To Use, Free of Ads, UK, Consumer Revenge Skip to content Bookmark this site | Set as homepage * Home * Cards Loans What are you looking for? o Cut Existing Debt Costs o Cheap New Borrowing o Cashback & Rewards o Problem Debt Help o Cards & Loans News Popular Guides Include... o Cheap Loans Borrow at 7.6% for £7.5k+ o Best Balance Transfers 0% for 16 mths, or 6.8% long term o Cheap Credit Card Loans Manipulate plastic to get a 6.3% loan o 0% Credit Cards Up to 13 mths interest-free spending o Free Card Guard Tool New lost or stolen card canceller o Cashback Credit Cards Earn £100s by spending on right ca... o Debt Problems What to do & where to get help MoneySaving Tools o Minimum Repayments Calc Shows how long you'd be in debt & the cost if you pay the min o RewardsChecker Finds out how much YOUR credit card could earn you See all Cards & Loans * Reclaim £1,000s What are you looking for? o Banks & Finance o Government & Councils o Shops & Companies o Reclaim News Popular Guides Include... o PPI Reclaiming Guide £1,000s for missold loan insurance o Bank Charges Reclaiming Get £1,000s even after court rul... o Reject credit card rate hikes Fight unfair rate-jacking o Council Tax Rebanding Lower your band and save £1,000s o Private Parking Tickets Tickets are often invalid, don't pay. o Section 75 refunds Free protection for ALL spending o Reclaim Credit Card Charges Full guide to get £100s back... 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MoneySaving Tools o Amazon Discount Finder Unique tool allows you to quickly find mega discounts using sneaky codes o Search top online shops Megashopbot.com instantly searches the Best shopping comparison sites See all Shopping * Deals Vouchers What are you looking for? o Sales, Discounts & Vouchers o Eating & Entertainment o Travel Deals o Gadgets & Phone Deals o Deals News Popular Deals Include... o Cheap Wine sales Tesco 50% off + 500 pts, Sainsbury's 50% off,... o Restaurant Vouchers 2for1 deals for eat-in or takeaway o Cheap Memory Cards o Amazon Discount Finder Find hidden 75%-off deals & more o Cheap Ugg Boots Bargains on legit, fluffy Uggs o High Street Sales Diary Huge discounts if you time it right o Discount Vouchers Discount vouchers and codes MoneySaving Tools o Amazon Discount Finder Unique tool allows you to quickly find mega discounts using sneaky codes o Search top online shops Megashopbot.com instantly searches the Best shopping comparison sites See all Deals & Vouchers * Utilities Phones What are you looking for? o Phones, TV & Broadband o Gas, Elec & Water o Mobiles o Utilities News Popular Guides Include... o Cheap Gas & Electricity Compare, switch & get added ca... o Home Phones Cheapest ever line rental £8.25/mth o Free & cheap energy monitors Slash £100+ off your en... o Cheap Broadband Get online from £9/month o Free solar panels worth £12,000 Save £120/year on ... o Money Makeover Overhaul your finances; save £1,000s o Mobile Phone Contracts Haggle right & save £600/year... MoneySaving Tools o Recycle Mobile Phones Selling an old mobile phone? MobileValuer.com compares who pays the most o Cheap Phone Calls Callchecker: find the cheapest way to call any country or mobiles See all Utilities & Phones * Banking Saving What are you looking for? o Savings o Banking o ISAs & Pensions o Banking News Popular Guides Include... o Top Savings Accounts 2.89% easy access or up to 4.8% fixed o Best Bank Accounts Free £100 and 5% interest o Top new Cash ISAs New 2.8% open-to-all deal o Are your savings safe? Full guide to protect your cash o Transfer your Cash ISAs Boost past & present years to 2.8%... o The Budget Planner New Free BudgetBrain.com tool to manage you... o Credit Rating How it works and how to improve it MoneySaving Tools o Premium Bond Calculator Unique tool uses probability to estimate your winnings, plus compare vs savings & inflation o Savings Calculator Tells you how much, how long or how big your savings will be See all Banking & Saving * Travel Motoring What are you looking for? o Holidays & Flights o UK Travel & Motoring o Travel News Popular Guides Include... o Cheap Flights Or FREE! Whenever & wherever o Travel Money Maximiser Find the cheapest holiday cash instantl... o Travel Insurance Get a year's cover for £14 o Mobile Roaming Use your phone abroad for free o Cheap Petrol & Diesel Cut your fuel spend by a third o Cheap Travel Money NEW top card for spending abroad o Cheap Hotels Bag 5*, hostels or unnamed bargains MoneySaving Tools o Cheap Flights Flightchecker: MSE's tool quickly tells you when to go for the top budget airline deals o Cheap Travel Money Find out where to go to get the most holiday cash for in store pickup or delivery See all Travel * Insurance What are you looking for? o Motor o Home & Abroad o Loans, Life & Medical o Insurance News Popular Guides Include... o Cheap Car Insurance Compare 200+ quotes & grab hidden cash... o Cheap Home Insurance Quickly grab 100+ quotes & cashback o Travel Insurance Get a year's cover for £14 o PPI Reclaiming Guide £1,000s for missold loan insurance o Mobile Phone Insurance Cheap cover for your handset o Loan Insurance Ditch lenders' policies and save £1,000s o Free Card Guard Tool New lost or stolen card canceller MoneySaving Tools o Car Insurance Job Picker Almost everyone can pick from at least 3 different job titles, fun tool allows you to pick the best See all Insurance * Mortgages Homes What are you looking for? o Mortgages o Homes o Mortgages News Popular Guides Include... o Beat Cold Callers & Junk Mail Get free 'no cold callers' s... o Mortgage Arrears Help Protect your home & mortgage o Council Tax Rebanding Lower your band and save £1,000s o Home and Energy Grants NEW Free insulation for 60+ BG custs o Cheap Home Insurance Quickly grab 100+ quotes & cashback o Should I pay off mortgage? 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  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    MSE_Ian wrote: »
    Hi everyone,

    There is currently an intermittent problem with Forum search. Some search results are not displaying. Just to say, this particular issue should hopefully be resolved this evening and search results displaying correctly tomorrow (6th October 2010).

    Please accept our apologies for any inconvenience.

    Regards,
    Ian

    Thanks Ian :)

    The search facility seems to be back functioning ok today as promised. (i.e. all todays posts get listed)

    BUT...

    there appears to be a 'black hole' in the search results regarding any posts made over the past 4 or 5 days. (not including today, and presumably any days going forward)

    Are you aware of this? Will it correct itself? Or is it something we will have to live with?
    (As days go by, the effect to most users will become diminished anyway)
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Amilucky?
    Amilucky? Posts: 13,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 6 October 2010 at 10:33AM
    Premier wrote: »
    Thanks Ian :)

    The search facility seems to be back functioning ok today as promised. (i.e. all todays posts get listed)

    BUT...

    there appears to be a 'black hole' in the search results regarding any posts made over the past 4 or 5 days. (not including today, and presumably any days going forward)

    Are you aware of this? Will it correct itself? Or is it something we will have to live with?
    (As days go by, the effect to most users will become diminished anyway)
    (As days go by, the effect to most users will become diminished anyway)

    not if the vast amount of duplicated post's are unreported!

    comps that where searchable yesterday have disappeared again :(

    so today's searchable comps may disappear tomorrow ;)

    lets hope it is fixed soon :eek:
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Amilucky? wrote: »
    ...so today's searchable comps may disappear tomorrow ;)...

    Have faith, Amilucky? :)

    For the past few days (not including today), none of my searches were giving any recent posts. I mentioned it here yesterday:

    http://forums.moneysavingexpert.com/showpost.html?p=37226392&postcount=58

    However, Ian says in his OP here that the issue was an "intermittent problem" so maybe you had more luck than me yesterday.

    However, if Ian says it's now fixed from this morning, I certainly believe him :) Hopefully no more will be missed off the search.

    All I was trying to point out is the apparent 'black hole' in the results over the period the "intermittent problem" was occurring, which appears to be from about 2 Oct until last night.

    e.g. a search of your (or my) recent posts currently shows nothing during that time.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Premier wrote: »
    All I was trying to point out is the apparent 'black hole' in the results over the period the "intermittent problem" was occurring, which appears to be from about 2 Oct until last night.

    e.g. a search of your (or my) recent posts currently shows nothing during that time.

    Same here for me. :undecided
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Amilucky?
    Amilucky? Posts: 13,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Premier wrote: »
    Have faith, Amilucky? :)

    For the past few days (not including today), none of my searches were giving any recent posts. I mentioned it here yesterday:

    http://forums.moneysavingexpert.com/showpost.html?p=37226392&postcount=58

    However, Ian says in his OP here that the issue was an "intermittent problem" so maybe you had more luck than me yesterday.

    However, if Ian says it's now fixed from this morning, I certainly believe him :) Hopefully no more will be missed off the search.

    All I was trying to point out is the apparent 'black hole' in the results over the period the "intermittent problem" was occurring, which appears to be from about 2 Oct until last night.

    e.g. a search of your (or my) recent posts currently shows nothing during that time.

    Have just had a look at the Spinx search engine that MSE uses and it looks like something from "The Matrix" I just hope that the MSE techies have taken the right pill today! :rotfl:
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