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New House. Which Supplier has the Line ?

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The circumstances are a family member has moved into a property that has been vacant for a year. The estate agents are closed and the previous occupier is out of contact.
Is there a way in which you can tell who the phone line is with ? Also is their a quick fix for finding the relevant gas, electricity, water providers ?
J_B.

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well, the water co. will be the relevant regional one-you don't have any choice with water suppliers.
    No free lunch, and no free laptop ;)
  • gt94sss2
    gt94sss2 Posts: 6,074 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Joe_Bloggs wrote: »
    Also is their a quick fix for finding the relevant gas, electricity, water providers ?
    J_B.

    How to identify your electricity supplier
    How to identify your gas supplier

    Regards
    Sunil
  • syko29793
    syko29793 Posts: 574 Forumite
    If the line is not connected then its not with anyone. they just need to call the company they want and place a reconnection order.
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    edited 10 January 2010 at 3:28AM
    Have they tried plugging a phone in the socket to see if its dead.

    If it needs reconnecting BT,s free connection offer is still available until the 31/1/2010. (18 month Contract)

    http://www.serviceview.bt.com/list/public/current/Notice09_boo/2-FrameworkImpl337855.htm

    To get it you need to ask for their Customer Options Team on 0800 800 030 .
  • Joe_Bloggs
    Joe_Bloggs Posts: 4,535 Forumite
    Thanks for all the information. BT did advise me to tell them to ring 17070 (line test) if they (my relative) could get a dial tone. This confirmed the phone number.
    BT seemed to think that the phone line was disconnected /not on their network and would accept £124.99 to connect to the exchange. They would however connect it for free if they (my relative) signed up for telephone broadband and TV.

    I will rephrase my with question with more information. If you are not with BT how do you tell who your telephone line is with? What I fear is by making enquiries to individual telecom companies, that they will try and sign my relative up, whatever the present situation is.

    J_B.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You don't need to pay BT anything for reconnection, or sign up for unwanted services. Use the link given in post 5.
    No free lunch, and no free laptop ;)
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