Go go pets hamsters & accessories stock updates & discussion.

toniq wrote: »

veggieblob wrote: »

I had a payment pending for next in similar circumstances, the only way to drop the pending status is for toys r us to fax ur bank back office and the hold will drop xxx

Thanks for confirming that. This is exactly what PAYPAL and Sarnd have said. I have emailed Toysrus again with a copy. I will start off quite firm and polite.......................but it won't last long that way. I don't see why they should freeze £200 of my cash for a month.

Cheers
Stebiz

I too spoke to TRU yesterday. The first lady I spoke to said I need to speak to Paypal, Paypal when I spoke to them said it was up to TRU there was nothing they could do.

The 2nd person I spoke to at TRU WAS helpful and said that it was their responsibility........and the money would `fall back` into my Paypal account within the next 7 days...........

I will be interested to hear what happens when you do get to speak to them, as they seriously need to improve their customer relations.......I was going to get both my kids xmas stuff in one hit from TRU, but not any more. Good luck!

veggieblob wrote: »

sarnd wrote: »

Thread is moving so quickly I'm not sure if anyone has said this yet....but this is for all those people with pending paypal payments to toysrus.

sarnd wrote: »

I contacted tru who, as we all know, are a bit of a waste of space as far as this problem is concerned, they told me it was a paypal issue and paypal would need to remove the hold.


As I posted before I have been having increasingly angry emails with TRU and have finally received an email giving a direct line for someone saying he is a manager for me to ring and discuss my "problem" or I can email him my number. Off work tomorrow so I'll see if I can get anywhere and let you know.

princesswoo wrote: »

can any glaswegians tell me which toys r us is better to go to, from the TRU map its says theres 2.

Im up in glasgow tommorrow tea time so might pop in to see what other pressies are on offer.

apols, I was speed reading :rolleyes: I prefer the Govan one because its literally sitting on the M8, dead easy to get to, but the Parkhead one has better shops nearby

when u speak to tru explain u just want them to fax the bank to the effect u dont have any monies owed to them, they should do that as u dont owe them anything and it is straight forward xxxx x

Im being nice and sharing this with all here, its worth a shot as not many enter postal comps xx

The People newspaper has 100 Go Go Hamsters to be won.

Q: What type of animal is a hamster?

1, Mammal :D:D:D

2, Bird

3, Fish

Send the answer, your name, address and telephone number on a postcard to the following address -

GO GO HAMSTER COMP
PO BOX 4022
LONDON
E14 5BX

ends monday so u have to post it off first class tomorrow xxx