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LondonDiva
Posts: 3,011 Forumite
10% a rant at Amazon & 90% one at myself :rolleyes:
I was in a rush yesterday and ordered a couple of sd cards by clicking on the add to basket button. Received the email confirmation and saw that I had apparently ordered one off 'the marketplace'.
I'm one of these people who like gold plated guarantees and have purposely never bought anything from the market place before. Apparently, when amazon run out of stock, they move the cheapest item on marketplace to 'the place in basket option' & if you're not really thinking about it, you end up buying from someone else & paying £9 postage for £24 worth of goods :eek: Today, it's back as an Amazon item & they are selling it as their's!
I'm royally miffed at myself, but also a little with Amazon as it used to be very clear that the item was not one of theirs.
Just a little heads up
I was in a rush yesterday and ordered a couple of sd cards by clicking on the add to basket button. Received the email confirmation and saw that I had apparently ordered one off 'the marketplace'.
I'm one of these people who like gold plated guarantees and have purposely never bought anything from the market place before. Apparently, when amazon run out of stock, they move the cheapest item on marketplace to 'the place in basket option' & if you're not really thinking about it, you end up buying from someone else & paying £9 postage for £24 worth of goods :eek: Today, it's back as an Amazon item & they are selling it as their's!
I'm royally miffed at myself, but also a little with Amazon as it used to be very clear that the item was not one of theirs.
Just a little heads up
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Check out the Amazon website, as you can cancel.
I've started selling books on Amazon, and it's easy enough to organise a refund. If you're quick, it might not have been posted yet.0 -
Didn't know this .. maybe I have just been lucky and they have always had the items I ordered in stock. I think it is a bit off to do it automatically considering it affects the cost .. maybe they just need a few additional warnings.
IvanI don't care about your first world problems; I have enough of my own!0 -
Within your Amazon account you can not cancel the Marketplace order but can cancel the Amazon order (or place a second one and merge them)
To cancel the Marketplace order you will need to email the supplier - they are usually quite accommodating. In the past my toddler has ordered an item on "1 click" plus the other week Amazon were offering free USB keys with monitor purchases. These had to be manually added to the order but the default supplier was a Marketplace trader...That's Numberwang!0 -
I've just been looking at camcorder media on amazon. Found some that looked like a bargain on the Amazon marketplace. Put in a quantity of 4. At the last stage the vendor had a delivery charge of £18.00 for an order under a tenner!
Didn't complete that one, but I think you have to be careful with the amazon marketplace. Some sellers put up cheap prices to beat the competetion and attempt to sting you on delivery.
It's an old old story of mail order shenanigans. Amazon ought to kick em off.I wonder why it is, that young men are always cautioned against bad girls. Anyone can handle a bad girl. It's the good girls men should be warned against.-David Niven0 -
Saucepot wrote:I've just been looking at camcorder media on amazon. Found some that looked like a bargain on the Amazon marketplace. Put in a quantity of 4. At the last stage the vendor had a delivery charge of £18.00 for an order under a tenner!
Didn't complete that one, but I think you have to be careful with the amazon marketplace. Some sellers put up cheap prices to beat the competetion and attempt to sting you on delivery.
It's an old old story of mail order shenanigans. Amazon ought to kick em off.
I think you are misunderstanding how Amazon marketplace works. The seller does not choose the postage at all, it is an automatic addition and it is fixed regardless of the weight of the product. The seller will also be charged a very high fee by Amazon, including a percentage cut of the postage charged by Amazon in the first place. many sellers find that the amount allowed to them by Amazon for post and packing after fees and VAT go nowhere near the actual costs of posting.
You must treat Amazon marketplace as a shop, don't assume that post and packing will be combined, as it can't be on the system. The price is fixed just like a shop, so check out the total costs before you place a bid and take into account the overall cost.
I'm sorry but I don't explain this well at all, but if you ask a question on the ebay board you will probably get someone explain it better than me.
I bought books yesterday from marketplace. The books were 1p each and I paid £2.75 each for post and packing. Of that each seller only got £1.41 from which they have to find packing materials and postage costs.
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So the p&p charge is per item ? So if it £4.50 postage per item, then 4 are £18, regardless of the fact that it's nowhere near £18 to post them to me, even if they posted all 4 individually ?
It's a rip off regardless of who's perpetrating the sting !I wonder why it is, that young men are always cautioned against bad girls. Anyone can handle a bad girl. It's the good girls men should be warned against.-David Niven0
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