TalkTalk increase Caller Display 70% from £1.50 to £2.50!!!

Talktalk have spin doctors Tony Bliar would have been proud to employ - they generally describe an increase in charges as being necessary to remain competitive with BT :rotfl:

TT seem to be constantly shooting themselves in the foot with this sort of thing. More or less coincident with the introduction of this charge increase they also rolled out their privacy pack, which gives you the same service for free. Go to My Account and select Manage my services. There you can deselect the Caller display option (£2.50 pm) and add Privacy pack (free).

Make sure you check it's been registered a couple of days later, as there were some difficulties with this in my case.

If you complain via their feedback form, you possibly get the charges to date refunded.

fluffboo wrote: »

Didn't see this coming :mad:

I didn't get any notification

Caller display11/08/2009 - 10/09/2009£2.50

Already a thread here: http://forums.moneysavingexpert.com/showthread.html?t=1808227&highlight=talk+caller+display

thefirs wrote: »

TT seem to be constantly shooting themselves in the foot with this sort of thing. More or less coincident with the introduction of this charge increase they also rolled out their privacy pack, which gives you the same service for free. Go to My Account and select Manage my services. There you can deselect the Caller display option (£2.50 pm) and add Privacy pack (free).

Make sure you check it's been registered a couple of days later, as there were some difficulties with this in my case.

If you complain via their feedback form, you possibly get the charges to date refunded.

Please can you put this in the weekly email, I'm currently trying to get other talk talk members on their own forum to Demand they refund as this is daylight robery


They are trying to claim they couldn't let everyone know, strange how they can all let us know when they want to sell their Boosts and indeed how they can make the effort to sell the service in the first place!

Poor on them to comment on BT, I was on BT and they introduced free caller display years ago on privacy pack, and automatically moved people!

Sigh, reminds me of a long time ago when argos would have different catalogue numbers for offers and rip unwilling customers off (talking a very long time ago!)

Come on :money: this is a ripe stinker

Ps.

I have previously read if you want to move from talktalk go via the post office as they don't charge re-connection or force an 18 month contract upon you, is this still true as I'm now keen to ket away from these rip off merchants