Ryanair airport check-in

Apples25 · 29 April 2009 at 12:13PM

Hi

It would be great if someone could help me with this- I've been searching the internet for ages and really don't want to phone Ryanair's premium phone line!

I booked flights back in February 2009 for travel in May, before the new rules about online check-in were announced. At the time of booking I paid for airport check-in and for hold bags.

I am now concerned that when I arrive at the airport I will have to pay again for airport check-in and checked bags! My reservation clearly states that I have paid for airport check-in and hold luggage but this was before the new rules were introduced.

Has anyone travelled with Ryanair recently? Experience of the new rules about check-in?

Thanks a lot!

benjus · 29 April 2009 at 12:26PM

No experience with the new system yet, but in the past they have always maintained the conditions of the original booking, so you should be fine.

BTW, I will re-iterate the point I always make on Ryanair threads, which is NOT to call their premium rate number - but instead to call them in Ireland using a low-cost call provider. I just tried this and got straight through to an operator for 1p/min!

The number is the one listed as "rest of the world" - currently +353 1 2480856

alanrowell · 29 April 2009 at 12:37PM

I was in the same situation a couple of weeks ago - when I went to the airport there were no additional charges

Apples25 · 30 April 2009 at 2:51PM

Thanks for replies so far!

Anyone else?

mr_maniac · 30 April 2009 at 4:36PM

Hi Apples25,

Although I haven't flown with Ryanair (though I will be in June), I have enough experience of using their website, and of reading their terms/conditions/guidelines, to be able to help - if you've already booked your flights with airport check-in and hold bags paid for, they will not charge you again for them, since you've already booked with these services selected!

If you've booked and paid for the flights with airport check-in and hold bags, it should be irrelevant that they've subsequently changed parts of the system, because you're already on the system as having booked with these things (if you get what I mean), so you should therefore not need to pay again

Don't take my word as gospel, mind you, since I haven't experienced being in that position - however, from a rational perspective, and combined with the evidence of the two previous contributors, you should be fine

mr_m

nickpatti · 30 April 2009 at 4:51PM

i went with ryan air last weekend and had no problem with them as i booked and paid for online checking the same as you have.

Kat-D · 30 April 2009 at 4:57PM

You should not be charged for any additional services that are already included within your reservation

Ryanair airport check-in

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