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Tesco special promise vouchers?
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blackadr_2
Posts: 27 Forumite
In Martin's tips on supermarkets he says some give vouchers, so that if an offer is out of stock you can get it at the offer price when it comes back in. My local Tesco says that there is no such thing. Is it written down anywhere so that I can take it in and show them, or do they keep it secret so that nobody will ask for them?
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depends how the offer has been worded. Did it say whiule stocks last?0
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It's called a raincheck voucher. Although I've never had one, I have heard of them before.0
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In theory if an item is out of stock (even when it is on offer) you can go to customer services and ask for a raincheck voucher. My local store refuses to give them out though and on checking with Tesco I was told that stores can opt out! My local store does take them though and I have had 2 different types given from other stores sometimes a written out chitty (small form) and sometimes its printed through the till so looks like a till receipt.0
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I know our local Asda used to do these a few years ago, but that is the only supermarket I ever saw them in. I haven't seen them in Tesco and I don't know if even Asda do them now.
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I know that Sainsburys do this. If you search on their FAQ/help section online it's mentioned in there.Comping wins
May 2013: Sausage Roll
Keep calm and carry on comping:j0 -
A sales assistant in CO-OP (Scotland) told me that if an item is BOGOF and there is only one of the item on the shelf, they will give a voucher entitling you to the item when it is next back in stock. This was a few months ago but again I don't know if stores can opt out.0
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I asked my Tesco, when they ran out of the wine on the 3 for £10 offer, went in 4 times & they'd had no deliveries. CS told me they don't do it for alcohol! Boo!I'm getting older, and lifes getting harder!:mad:0
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hi any one know were i can get 2 4 1 vouchers to alotontowers by saturday 2nd thanks .0
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A_little_stressed!! wrote: »I asked my Tesco, when they ran out of the wine on the 3 for £10 offer, went in 4 times & they'd had no deliveries. CS told me they don't do it for alcohol! Boo!
They did at christmas as I had them for the Frexinet cava that was on offer that they ran out of on the first day! Though my store wouldn't give them me I managed to get them at another store. I think they make the rules up as they go along.0 -
Special Offer Promise vouchers are available at every Tesco. Tell them at the CSD that its on their "F11" screen at the CSD. The vouchers are only supposed to be accepted at the store of issue and are ONLY for multibuys - eg BOGOF, 3 for 2, 2 for £3. They aren't for any special offers such as half price or special price, those offers are deemed subject to availability. Usually they are only issued when there is just one item left in a BOGOF, but if there is a different product that can be taken in its place, eg 3 types of elvive shampoo are on offer, but one is out stock, then a voucher wouldn't be issued as we can still give out some of the offer. Hope this helps.0
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